Greyfriars Bobby's Bar Reviews Summary

Staff Service

Pros:

• "The staff was friendly and professional."
• "The staff were very friendly and chatty."
• "The staff is very efficient, knowledgeable and respectful."
• "The staff was very friendly and the bar at the front kept us entertained."
• "The staff are super nice, hard working, and they even remembered us from the previous visit."
• "Very friendly reception when we walked in."
• "She truly was helpful 'above and beyond' actually going out of her way to see to it that we had a taxi when we left."

Cons:

• "An unpleasant and awkward dining experience as we observed one of the staff members grabbing the cutlery out of the dishwasher on the end you put into your mouth."
• "Then 15 minutes passed in which none of the staff paid us any attention, while they took orders and served the couple seated just before us."
• "Seriously shocking service we waited for 15 minutes to be seated 3 members of staff saw us and totally ignored us."
• "The 'manager' was showing a clear lack of hygiene practices as she was just grabbing the cutlery by the end that goes into your mouth."
• "Service slow quickest Part of meal was the bill."
• "The staff were very friendly, but the service was quite slow."
• "Understaffed and over busy."

Food Quality

Pros:

• "Both the food and drinks menus have a wide variety of Scottish and Brittish options and you can be sure that, whatever you choose, will be nicely and freshly done."
• "Tried the salmon fish balls and steak pie, plus haggis, neeps, and tatties. Haggis was the highlight – delicious and savory."
• "The food was great, loved the atmosphere."
• "Amazing 'homecooked', authentic Scottish food options."
• "Food was fantastic. Do yourself and order any of the pies - it’s so fresh!"
• "The sticky toffee pudding was especially good."
• "The Chicken & Mushroom pie was outstanding."

Cons:

• "The food was cold, steak was obviously frozen at some stage."
• "Advertised for the best pie in the world. The pie consisting of wild boar and chorizo had 4 small chunks of boar with 3 of the pieces being pure fat."
• "Mash potatoes were cold and no seasoning."
• "The burgers were the size of a £2 coin!"
• "Nachos were cold in the middle and cheese was not even melted - very disappointing."
• "The steak pie had gristle and fat and that puts me off."
• "The haggis was so bland. If I were a tourist trying my first plate of haggis here I would never order it again."

Atmosphere

Pros:

• "Great atmosphere and very good ales."
• "It is a very cozy place, with a beautiful history behind it."
• "Good service, great place, warm vibes and an iconic dog!"
• "The scenery and atmosphere was superb, very classic and proper looking pub."
• "Honestly one of the best pub meals ever!"
• "The atmosphere was warm and Christmasy and we really enjoyed our time spent there."
• "Really cool ghost history behind the bar."

Cons:

• "Struggled to get a seat even though there were empty tables."
• "The atmosphere was a bit dead."
• "It can sometimes be a very loud place to try to enjoy a meal and chat."
• "Bar was full unfortunately, so wasn't able to stay."
• "Dirty dishes left, sticky tables not wiped down, etc."
• "The pub is on quite a noisy junction."
• "An average experience in a beautiful city. Although the pub has been around for a very long time it’s lacking some of the higher service standards you would expect from this kind of establishment."