The Caley Picture House - JD Wetherspoon Reviews Summary

Ambiance and Decor

Pros:

• "One of the nicer Wetherspoons I've been to with nice decor over multiple terraced levels."
• "It has a super amazing interior, is busy but you can still hear yourself and your friends because it’s huge inside and carpeted."
• "The theme was really well built and the vibe was great."
• "This was an amazing building to visit. 3 floors, looking down onto a ground floor. It was an experience just to be there."
• "Found a wee treasure. Unique and relaxing decor and atmosphere worthy of an expensive Edinburgh venue."
• "Very piss poor. Tables where all dirty with plates cups etc."
• "Nice venue in the old cinema. Was full of pensioners which indicates it's good value for money."
• "By far my favourite spoons outlet in the UK. A filmmaker myself absolutely loved this setting which was once a picture house in the historic city of Edinburgh."

Cons:

• "ridiculous amount of stairs to get to the dining area, not sure if there was a lift."
• "Nice setting, but ruined by staff who simply refuse to do their job."
• "In the realm of whimsical adventures, I donned my finest cape and prepared to explore the enchanting land of Wetherspoons, alas, upon my arrival, the staff seemed rather averse to capes and bags."
• "Absolutely packed, found a table after 5 mins. Excellent place food was hot, great quality and even though they were rushed off their feet the staff were really friendly and nothing was too much trouble"

Service

Pros:

• "Staff were helpful in sorting it out."
• "Affordable as always. Staff were friendly as well."
• "The staff are required to navigate the stairs with our food and are actually happy to do so."
• "Very good. A beautiful old cinema. Probably the best Wetherspoons I've seen. People are happy to give the business a hard time but they forget that they employ 30000 people and restore/curate old buildings."
• "Service excellent, food delicious."

Cons:

• "My only issue was that my table wasn't properly cleaned and had a little stain hence the 4 star."
• "The burger was good, although BigMac would be probably more delicious and cheaper. Pizza appetizers could be cooked from frozen, but still not bad."
• "Every time I've been here, I've had to go to a manager to ask to have my table cleared."
• "Very piss poor. Tables where all dirty with plates cups etc. Asked a staff member to clean it was ignored."

Food and Drink

Pros:

• "Haggis pizza was a banger"
• "Great food or drinks."
• "The good was served promptly even though they were busy, and you can actually watch it being prepared on the 1st floor. Superb."
• "The interior is quite impressive, very spacious place, friendly staff will bring you all the food you order at once."
• "Fast service using the app. Food tasty, drinks reasonable."
• "We went for a delicious breakfast excellently presented and delicious. Staff were friendly and welcoming."
• "I visited there for lunch with my wife. It was very nice place. All staffs were very kind. Very comfortable place."
• "Large, spacious Wetherspoon's pub on two levels. As it's name suggests it was formerly a lovely cinema. Good selection of beers and spirits at very reasonable prices."

Cons:

• "Having to repeatedly beg staff to clear dirty plates from a table is unacceptable."
• "Ordered via the app, which showed the wait time for food to be 6mins and drinks 7mins - we got our food which was lovely around about 6mins after we ordered, however, we didn’t get our drinks until 40mins after we ordered them."
• "Let's just say we came here a bit apprehensive due to past reviews saying food were cold. However, everything came out piping hot and within 10 minutes after placing our order."
• "Food was OK, but very small portions. App didn't work for coffee even though others were clearly drinking coffee."