The Hanging Bat Reviews Summary

Staff and Service

Pros:

• "Very lovely staff. Pretty good knowledge of whisky."
• "Brilliant atmosphere and friendly staff."
• "Staff always seem busy but in an efficient good way."
• "Lovely staff and great ale selection."
• "Staff are quick to serve, dispatch knowledge and banter in equal measure."
• "Every member of the staff is super professional: they respect the customer, have a great sense of humour, they are super friendly, and they create an amazing, cozy atmosphere."
• "Staff were attentive, polite and helpful when asked for drink recommendations."

Cons:

• "The staff were disappointing."
• "Staff were incredibly rude and pretentious."
• "Unfortunately they seemed too busy chatting/on their phones."
• "Waited for over 10 mins to pay meanwhile the bar staff were busy having their own personal jokes."
• "Disappointed by the poorly informed server."
• "Unfortunately really passive aggressive staff."
• "The staff is inattentive and some of them rude."

Atmosphere and Decor

Pros:

• "Nice atmosphere too."
• "The décor is warm and inviting."
• "Absolutely amazing craft beer pub."
• "Great atmosphere and staff are really friendly."
• "The atmosphere is friendly and non-pretentious."
• "Great atmosphere and overall great place love the drink selection and just can't complain about anything."
• "Really nice cosy bar on a rainy day :)"

Cons:

• "Unfortunately, I do not buy the atmosphere of this place, which is not entirely clear what it should be like - a bit old, but also a bit new."
• "Vibe was a little hectic and unwelcoming."
• "Vibes were weird - bizarre music choices."
• "It was very cold inside, and it seemed as if someone was constantly playing with the lights."
• "Unless it's packed with people it can be pretty cold."
• "Very noisy. I had to nearly scream to be heard, which becomes quite tiring after a while."
• "The area it is in is pretty plain and uninteresting."

Food and Drink

Pros:

• "Food was very good."
• "They have a great selection of craft beers."
• "The food is very tasty and the portions were great for the price."
• "Enjoying a nice crafted beer and tasty stews."
• "They have fabulous beer from Sour to Stout, Lager to Gose with interesting flavours."
• "Food was good, fair prices and decent portion sizes."
• "The food was very tasty, lots to choose from so we got a bunch of sides and they actually serve food until midnight!"

Cons:

• "The mac and cheese was one of the worst things i’ve ever eaten in my life."
• "Prices have soared in the last couple of years."
• "We found the beer somewhat expensive."
• "The beer was overpriced and they ‘don’t sell pints’."
• "Food is pleasant but if you don't like hotdogs then you'll find yourself severely limited in choice."
• "They have a fairly large beer selection, but nothing to write home about - no ciders or sours or anything terribly exciting."
• "Food is okay but nothing out of the ordinary."

Cleanliness and Maintenance

Pros:

• "Clean toilets."

Cons:

• "The toilets were bad the first time I got there (poo on the walls) and the second time, 3 days later, it was still there."
• "There were a couple of dirty tables left unseen to."
• "The toilets, especially the women’s, were filthy."

Accessibility and Accommodation

Pros:

• "Dog friendly and the staff are friendly too."
• "Although I entered on crutches it appeared completely level for wheelchair access - someone scooted past be coming from the toilets on a compact wheelchair which is a good sign."
• "The entrance and access to the bar is wheelchair friendly."

Cons:

• "The raised seating area and downstairs dining area would be off limits and realistically I don't they could do anything about that."
• "This is clear discrimination and racist attitude."