The Steading Reviews Summary

Food Quality

Pros:

• "Served quickly and the food was very tasty nice portions fish tasted very fresh lightly battered excellent fresh salad with loads of dressing."
• "Lovely staff, gorgeous food and a friendly atmosphere - would highly recommend!"
• "Good value for money. Great food."
• "The food was nice enough although a bit over priced for what it was."
• "Family atmosphere, good food, reasonable prices and booze that will feel more than 5 stars once you're exhausted."
• "The food is great, the choice is very good, servings ample and piping hot where required."
• "The food is always amazing, the service too, staff always happy."

Cons:

• "The seasonal vegetables where what appeared to be frozen peas and frozen carrots and sweet corn, properly cooked but felt that a £16 plate of food should have been fresh veg."
• "I was seriously disappointed with the macaroni I ordered the sauce was so runny that it didn't stay on the pasta and did not taste cheesy."
• "Food very poor standard, staff useless."
• "Felt it was very soggy although the Fish Meat was lovely, and to be fair the chips also looked very tired and undercooked."
• "Dry, over cooked frozen food. Save your money and buy from shops."
• "Had an evening meal here, had chicken fajitas that where swimming in oil."
• "Imagine the worst lasagne you have ever eaten, and then multiply that by 100."

Service

Pros:

• "Very pleasant and efficient staff providing excellent service."
• "The staff from the waiters to the bar staff was amazing."
• "Professionally run. Friendly and efficient staff."
• "Great staff and just a great place!"
• "Staff really friendly and helpful."
• "The service was very good. The staff where friendly and attentive."
• "Waiting staff all very helpful and pleasant without hovering and making you feel rushed."

Cons:

• "Also crammed into a table at a door, plus no-one spoke to us to check how meal was at all until we had finished."
• "One female member of staff in particular was down right rude rolling her eyes and just looked miserable she really let the rest of her colleagues down and just made us all feel unwelcome."
• "The service wasn't great, slow and the staff were a bit offhand."
• "Must have been a bad day. Staff were not friendly, food almost thrown in front of us."
• "The older lady huffed and puffed and continually rolled her eyes when ordering food and drinks."
• "Service slightly slow at some points, the waitress seemed a little abrupt and standoffish."
• "The staff seemed to have a bad day, very impatient and came across quite rude."

Ambiance & Location

Pros:

• "Nice place lovely seating area at the back with great views over Hillend."
• "This Venue is just off the Edinburgh City By pass (A720) at Lothianburn junction."
• "Lovely atmosphere and good choice of beers and ciders."
• "Lovely staff, warm fireplace."
• "Nice bar area away from the dining customers with a log fire very toasty on a cold day."
• "We ate in one of the conservatories and it was really nice."
• "It has a really country pub feel, it's dog friendly and in the winter there is a lovely fireplace."

Cons:

• "A bit run down looking through the back conservatory part."
• "The fact that you effectively have to drive to get here means the location is less than ideal."
• "No masks being worn by staff no sense of social distancing at tables by staff standing right at table..."
• "Pillar at our table had cobwebs that clearly had been here a long time."
• "The place is not clean and really shabby."
• "The curtains were covered in stains, and looked as though they hadn't been cleaned in years."
• "However the place is looking tired."

Booking & Accommodation

Pros:

• "Glad we had booked a table for 3 as restaurant was very busy."
• "We had a table pre booked up in the Conservatory which is lovely and bright surrounded with lots of plants outside."
• "I'd recommend booking as I thought it would be quiet when we booked but there was no room in the restaurant at all, however they serve food at the bar tables too :)"
• "They always manage to find you a table or squeeze you in during busy periods."
• "Even although we hadn't booked on a busy Sunday lunchtime, the manager found us a table in the bar for five people."
• "The Steading Restaurant was a good place to meet up with long lost relatives. Plenty of parking available at the Steading."
• "Food was fantastic and all freshly cooked. Generous potions and great prices too."

Cons:

• "Suggestion would be to avoid the upper conservatory area for eating when it's very warm and sunny as it was hot in there."
• "Over 50% of people not heading guideline not a good experience after being shielding and following guidance to protect myself my friend from another household and the whole of this restaurant."
• "Called and booked at 4.36pm on Friday for 12.45 on Sunday, booking was fully confirmed, and when we arrived today, we are told that there isn't a booking in our name and we can't get a table."
• "When told about the mistake waitress advised 'it’s going to be one of those days'."
• "Maybe a web based booking system would help this, as I find it exceptionally poor that our booking has disappeared."
• "Bear in mind conservatory is not accessible to dogs in case you go with your four legged friends."
• "Don't worry, I won't be back in a hurry."