Address: 8 Lister Square, Edinburgh, EH3 9GL, United Kingdom
Phone: +441316292660
Rating: 4.6
based on 134 reviews.
Food Quality
Pros:
"My chicken Kiev burger was smoothered in a delicious black garlic mayo. The chicken was succulent with a crispy coating and a good quality bun."
"We had the beef Smokey Q burger (fine as hell, tender) and the Truffle Chick which was the showstopper - massive bit of fried chicken (crunchy and succulent) crispy fried onions and covered in their homemade truffle mayo, unreal."
"Literally one of the best burgers I've ever had in Scotland - Truffle Beef Burger is SO GOOD!"
"Wow, amazing burger! Although we don’t get to choose how cooked our burgers are here, they still came out very nice—juicy and tender and not dry at all."
"Best fried chicken and burgers I've had."
"As always Butta Burger is amazing and they are dog friendly. We all tucked into lush burgers with the chicken burgers being the knock out ones. Delicious."
"The burgers themselves are tasty, especially the patties which are wagyu and hence explain the price."
"The burgers here are really good, and exceeded expectations."
Cons:
"Chicken burger was a bit over cooked and dry."
"Reuben Burger: Overpowered by a lacklustre sauce, the other ingredients in the burger succumb to a terrible fate. Tiny dried out beef patties, cheap wholesale pickles and cheese."
"The fries were fine but the burger terrible - it tasted like the sauce was used to cover up for the fact that the rest of the burger had little flavour."
"For just simple burgers & chicken wings, we waited almost half an hour in an almost empty restaurant. The beef burger is not tasty too."
"The burger was absolutely disgusting. It was fried twice I believe as the batter was BLACK in colour and extremely tough, I could not even chew it."
"Very low quality burger, missing ingredients with nothing to replace with. The patty was very thin and there was very little mayo on top of everything. And it was cold."
"Not fresh at all I found a kitchen flies in my fries and when i told the waitress they didn’t bother to apologise, the check burger was burned not fried!"
"Long waiting time for food, high prices, burnt chicken, burger literally just fried chicken, sauce, and buns."
Service Quality
Pros:
"Service: Excellent! Servers were thoughtful and quick."
"Fantastic service, food and great value for money will visit soon. Great friendly staff who wanted to deliver the best for every customer."
"I had this waitress who I was told was called Amy. She was really considerate with me as I have a stutter and struggle to eat out because of my confidence."
"Lovely hostess greeting us at the door,her name is Shreya (forgive my spelling). Our server Amy was very attentive too."
"What a fantastic restaurant and truly amazing service. Came for a birthday treat and
was given a pint on the house."
"Great experience this afternoon at Butta - 5 stars! The food was excellent and we had friendly and welcoming service from our servers, especially Sonny, he gave us a warm reception."
"Even though they were very busy and understaffed, they still managed to take and make our order in quick time and make sure we were catered for at all times."
"Absolutely wonderful dinner, we had wings and burgers with a lovely bottle of sovy bee. Sonny served us and I tell you what, he’s a great lad. A lot of fun, knowledgeable, professional and really gave us a 5 star experience!"
Cons:
"The service was slow with the staff chatting to the deliveroo drivers."
"Service was slow even on a quiet Thursday night. Waited a good 30 minutes for the food."
"Very unhappy with my first (and last) experience at Butta Quatermile. While the food was alright, there were way too many mistakes on our bill when we ordered only 3 items."
"Customer service was quite poor. Servers didn't provide basic things like cutlery, condiments upon arrival, inattentive and slow."
"Food is decent but the staff need to go back to hospitality school, they refused to let us eat outside as they claimed the place was fully reserved but it was only 1/3 full."
"Ordered a milkshake to go. It cost £6 and took 30 minutes to make."
"Second time I have been here, the first time, food was alright, service is just horribly slow."
"This place doesn't accept cash so no matter how much I'd love to try the restaurant, people like me are cast out because we don't have access to a contactless way to pay."
Ambiance and Atmosphere
Pros:
"This was a quirky nice place. Known for its burgers. I loved the decor and the way this place looked. It had Boho dinner vibes."
"Awesome toilets guys! Very clean and I love the complimentary products there for those who need it and the fact you have your own sink in the cubicle."
"Absolutely the best burgers this side of Lothian Road that I've found, so keep Lister Square and Quartermile in mind if you're hungry and starting out from the Meadows or the Royal Mile."
"The second branch in Edinburgh near the university of Edinburgh’s main library. Cool place to hangout before back to study."
"Omg! Now this is a hidden little gem! A real butter burger style joint offering top quality burgers, beef dripping gravy sides and huge portion of fries! Excellent taste and friendly staff with a great playlist in the background!"
"It was my first time there and it was one of the most delicious burger I've ever ate. I'll surely come
back for this tasty meat. Great shout out to Kamil, great guy doing great job!"
"We had finger food (chips) and drinks here. A large group with kids on a warm evening. It made me question why this courtyard isn't used more. Safe, quiet and convenient for the city centre."
"Brilliant chicken burgers that are ginormous and sooo tasty! Particularly recommend the truffle chick but the chilli cheese one is also delicious. Lovely, friendly staff and great tunes."
Cons:
"Nice venue in the heart of quartermile, but it feels a little soulless."
"Family night out ruined - our usual family favourite is butta burger on George street but as they were too busy we were recommended to visit Lister square - this visit was truly appalling, terribly atmosphere & freezing cold restaurant."
"The loo located on 1st floor, but 1st floor is very smoky. What’s wrong of the ventilation fan?"
"THERE ARE 6 SHARP SCREWS STICKING OUT OF EACH OF THE TWO CUBICLES IN THEIR TOILETS. PHOTOS ATTACHED."
"A criticism would be that they’ve laid out their festive season menu already, even though it’s still not available yet, which was very confusing."
"Sadly the restaurant was completely empty and none of the beer pumps were working."
"Feels like they are going for a bit of an old school burger experience, two thin(ish) patties in a sesame seed bun served on a wee metal plate."
"No a Health and Safety reference. The place doesn't follow the Covid protocol. Some members of the staff wear long gel nails. And tons of make up."