Hectors Reviews Summary

Food Quality

Pros:

• "The confit mushrooms were brilliant, perfectly cooked and very, very tasty."
• "Traditional breakfast was filling and good quality. The sausage was, serious!"
• "I had a lovely bit of trout and my wife had the fish and chips, which she really enjoyed."
• "Delicious food, excellent customer service and great atmosphere. We all had different dishes and each one was cooked to perfection."
• "Fantastic food. Had chicken wings for starters, tuna main and sticky toffee pudding for dessert. Everything was cooked to perfection."
• "Most importantly the food was thoroughly enjoyable!!! The pies, the fish and chips and the haggis are all worth trying."
• "The food was delicious - really fresh and tasty."

Cons:

• "This place has to be the worst ever dining experience I have ever had in my life... Totally awful."
• "The carrots were cold and the gravy warm."
• "The food took almost one hour to arrive for four persons."
• "Had lunch here today couldn’t have been more dissatisfied !!we ordered fish and chips (absolutely awful) fish grey coloured inside the batter certainly not fresh chips hard."
• "Ate here with the wife. Left totally puzzled by how such a busy place could serve £35-worth of food which was so ...bland, we only ate half of."
• "Just eaten at Hectors. The food was appalling- a greasy vegan burger with a soggy bun on a bit of lettuce out of a packet for well over £10."
• "The creamy mash was lumpy with a skin on when served."

Service

Pros:

• "Service super friendly and helpful. Fast also."
• "They were pleasant and friendly, extremely helpful, the service was fantastic."
• "The staff was really lovely (they made a small error in our order but apologised profusely and offered us dessert on the house!)."
• "Staff very friendly and helpful, even though they are talking to you through a face mask."
• "Staff were absolutely amazing. Got served by 3 people all of them with their different and great personalities."
• "Exceptional customer service - the staff were all very friendly and helpful."
• "Friendly and engaging staff."

Cons:

• "But the music was a little too loud to have a conversation."
• "Service was terrible, long wait for meal."
• "Me and my friends received an appalling level of service today."
• "Food thrown down on the table FROM the opposite side of the table I was sitting at."
• "We were met with irritation and a very rude behavior."
• "The service was slow, the waitress opened our bottle of prosecco but did not pour it into our glasses, food was tasty but portions large."
• "Service was terrible, long wait for meal and even had a piece of 'plastic' in one of our friends meal."

Ambiance

Pros:

• "The newly refurbished Hector's will not disappoint. A comfortable ambiance, with a flavorful choice of cuisine."
• "Great venue ... very clean, staff were very pleasant."
• "Nice atmosphere, with other customers there but at a comfortable distance."
• "it's got a cosy feel about it."
• "Very cosy and cute pub."
• "Great atmosphere, good beer."
• "The atmosphere is very welcoming as is the staff."

Cons:

• "The decor is atrocious. It's long overdue a refurb."
• "It's been a good few years since I last visited and I felt this time the place looked a little run down."
• "The decor isn't anywhere near as nice as it used to be."
• "The chair legs weren't very stable and the bathroom was very cold and looked worn and tired."

Value

Pros:

• "Well priced meals and the mulled cider was amazing."
• "Inexpensive and the drinks were good."
• "Good sized portions and fair price for the quality they offer."
• "Good portion sizes. I thought it was reasonably priced."
• "it's well priced for Stockbridge."

Cons:

• "10% mandatory service charge? And this isn't indicated ahead of time, just added to your bill."
• "Diet Coke still costs about £3.00."
• "If you like overpriced mediocre quality food (in my case, one of the worst sirloin steaks I've ever had)."
• "Hectors serves some lovely food and has a reasonable selection of drinks, but the mere fact it's positioned on a nice corner in Stockbridge means the prices are a bit over the top."

Menu Variety

Pros:

• "Their food menu is always moving and there is always a new personal favourite."
• "Lots of tasty food on the menu, and the rotating beers on tap are always interesting."
• "the food itself is also good quality, some really good options which change often enough that it seems seasonal."
• "A versatile menu that hasn't failed to deliver."

Cons:

• "The new menu is pretty over the top - rather than normal, nice pub food like it used to be."
• "For lunch they offer the standard British fare in these short of places: unimaginative, baroque and tasteless."
• "Hectors is good if you just want a beer... the rest of the menu is a little underwhelming."