"We were absolutely delighted by our caravan, well equipped and spotlessly clean a real credit to the park."
"Caravan was modern, clean and spacious."
"The static home we stayed in was absolutely spotless, well furnished, comfortable, and warm."
"Our static was very clean and very comfortable with plenty of pure white bedding."
"The caravan we stayed in was very comfortable and spacious."
"The caravan was clean and well equipped and the room with the 2 single beds was easy to move around to fit little ones travel cot in."
Cons:
"The caravan allocated was dull and two small."
"The caravan we had wasn't completely clean, we also hired linen but if I'm honest I wish we didn't as it was poor quality."
"This time we upgraded to level 6. We expected the cream of the crop caravan, instead it was very well used and run down."
"The van we had been given had next to non utensils for cooking only knives and forks and spoons, and a few pans and dishes."
"The only disappointment for me was the Wi-Fi. No Wi-Fi available in the caravan and connection was poor to unusable when it is available."
"The Wi-Fi I paid for the premium as I like to watch the odd movie on holiday. Sadly the movies kept buffering every minute which can indicate the internet connection isn’t fast enough very disappointing."
"The bedding that we paid extra for wasn't in the room when we arrived and had to chase reception for this."
Food & Dining
Pros:
"The food surprisingly (from my experience at campsites) fresh, well cooked and really tasty."
"The shop was well stocked with anything you needed/forgot before your trip."
"There is lots of different food to try on site, including a fish and chip shop, pizzeria, bar, pirri pirri chicken, waffles."
"We also had fish and chips from the on site shop which again were well priced and very tasty."
"The food was incredible, nicely presented, hot, fresh and tasty and a very nice portion size, all that for a reasonable price too!!"
"Food was amazing and very good value for money."
"The food portions are generous and tasted great."
Cons:
"The chippy though was just a grease pool."
"For the price I think they should come with a dip included but still very nice pizzas."
"The only downside and this is only being really picky is that we had breakfast one morning in the restaurant but my food was cold."
"We only went to the clubroom twice as people started queuing at 4.30pm for the entertainment, which again wasn't particularly entertaining."
"We were told we could only have burgers or kids meals as take away."
"We had a small issue in the Main restaurant and the Halloumi fries seemed rather solid and not stretchy or melted like other places it felt like just a strip of cheese had been put in it."
"Piri piri chicken stall....way over priced."
Entertainment & Activities
Pros:
"The entertainments team put all their energy into making the children have the best time."
"Children's entertainment is magical, especially the Halloween Ghost train."
"Evening entertainment was incredible."
"The entertainment team are fantastic had me in stitches every night brilliant!"
"Entertainment in the evenings was brilliant and special mentions to the guest performers as well."
"Kids loved the park, the indoor pool with slides and the evening entertainment."
"Entertainment was brill! Pool was fab."
Cons:
"The kids entertainment does not start on time, leave the kids just with loud music and starts at least with 15 minutes delay, lasts just 30-35 minutes and is not particularly organised."
"Just need to mix the entertainment up. 3rd year and exactly the same."
"The night entertainment needs improving."
"We have been going to hendra for years now but this year we had a terrible holiday we all come together as one big family and pay extra to be on pitches next to each other, this year we had to stand out in the rain until there were seats and tables available not ideal standing in a queue with the kids to watch the entertainment."
"The entertainment room would be too small during the busier part of the year."
"One day we were sitting watching the snooker in the bar when somebody came in who wanted to watch the golf so the girl behind the bar just changed the channel to golf, absolutely no consideration given to anybody else in the bar."
"Great park have been coming here for years but we noticed this year that we felt that the park is getting bigger but the entertainment area is still the same size so in the school Holidays you have to que for ages to get in to see the kid’s entertainment."
Facilities & Services
Pros:
"The shop was well stocked with anything you needed/forgot before your trip."
"The supermarket price and selection is surprisingly good."
"The staff cannot do enough to make your stay better."
"The staff were always courteous, friendly & welcoming."
"Facilities on site are great. So much to do for a toddler. The parks are brilliant."
"The oasis pool was very good. Not massive but big enough. And it didn’t feel over full."
"We booked a 3 bedroom higher end static van that was both modern & clean."
Cons:
"The only thing to put me off would be if they were fully booked and there were campers behind my van too that would be very claustrophobic."
"Few little things to sort out, like the booking for the pool, cos we have three kids, we could not book due to not enough adults (2 of us)."
"Only minus being it needs an adult bit or jacuzzi etc for adults to chill in while the kids play."
"The toilet block near the oak field is filthy even after it has been cleaned."
"The machines are broken much of the time and a couple of the staff can be rude."
"The activities are with extra charges, for example the swimming pool for the kids has to be booked with almost 5 pounds per kid, extra charges for the parent that accompany the kid."
"The biggest issue we saw was the amount of cars around the site."
Value for Money
Pros:
"Although the price was reasonable this time around, unfortunately the Summer Holidays will be too expensive for us to go."
"Was good value for money so can't knock it would definitely visit again."
"Reasonably priced and with plenty to do for kids of all ages."
"Overall pretty good holiday considering it only cost us £180 through sun holidays for 4 nights."
"There is some great independent food places available at a good prices."
"Food was amazing and very good value for money."
"Best place to stay by far."
Cons:
"The place is ok but extremely overpriced in relation to the value offered."
"What a bunch of parasites! We have paid £220 to park our motorhome for 4 nights and they now tells us that they will charge us £3.95 per person to use the indoor pool as the outdoor pool is not open."
"The wifi is also with extra charge, paid 20 pounds for 10mbps that was interrupting and the quality was not good."
"Crepes again ok but silly prices. 5 or 6 pound for a pancake."
"Piri piri chicken stall....way over priced."
"The activities are with extra charges, for example the swimming pool for the kids has to be booked with almost 5 pounds per kid, extra charges for the parent that accompany the kid."
"We were told we could only have burgers or kids meals as take away."