Address: 110 N Parade, Matlock Bath, Matlock DE4 3NS, United Kingdom
Phone: +441629583624
Rating: 4.3
based on 146 reviews.
Value for Money
Pros:
"For just £3.80 per person you get a quick run through the attractions of Matlock Baths."
"So much packed in. Amazing value for money."
"Good value at £3.30 per person entry."
"For £3.80 for adults, and free for children under 4, this aquarium offers exceptional value for money."
"Visited many times good value £4.80 per adult."
"For £3.30 entry fee and free for under 4's you definitely get more for your money, what a lovely little place!"
"Been here twice now, only £3.30 on last visit, absolute bargain."
Cons:
"Go to a garden centre with fish instead, expensive for what it is, no toilets, not wheelchair friendly."
"I looked at all the reviews and after much anticipation, was highly let down by the price to what to see ratio."
"For the cost of entrance doesn't match the range of activities."
"Would have given 5 stars but it has gone up by £2 pp entry in a year which is a bit steep in my opinion."
"Wouldn't visit again, £5.80 per adult to enter, only spent about 15mins in the aquarium, not much to see."
"Not very good value for money, was in the place 20 mins max."
"The staff were helpful to £3.30 isn't much for entry but we were clutching at straws stretching it out for 20 minutes so I would have preferred to pay less."
Facilities
Pros:
"A compact (and therefore cheap) aquarium situated on the main street in Matlock Bath."
"Love this place its a great family day out. Great arcades which the kids love."
"A great arcade for the children to enjoy after spending time looking around the aquarium."
"Children loved feeding the Koi Carp."
"The aquarium was very nice, seeing the petrifying well was such a unique experience too and enjoyed the sheer variety of fish on display."
"A lovely example of an old Victoria spa town. Plenty to do and see with a nice walk along the river. Lots of shops, arcades, cafes and fish and chips."
"Parking is close by at either end of Matlock Bath and just 7 minutes walk away from the train station."
Cons:
"No toilets or baby changing facilities available."
"No toilets and staff wouldn't let my 3 year old use their staff toilet in an emergency, was told that the public toilets were down the road!"
"Only bad thing to say is you now have to pay 20p to use the toilet and card reader wasn't working."
"There aren't any toilet facilities. So had to walk 5 minutes down the street for my daughter to use the public toilets."
"No toilets on site and exit is through a games arcade."
"They also do not have toilets or baby changing facilities but there are ones across the road you can use for 20p."
"It loses a point for no pushchair/wheelchair access and being cash only."
Animal Welfare
Pros:
"Brilliant little aquarium with a big variety of fish, turtles, axolotls and the wonderful koi pool."
"Excellent exhibition. Clean tanks with well cared for wildlife."
"The koi carp in the thermal pool were amazing to see especially up close and unforgettable too."
"It was interesting to learn of the history behind the baths and see the old pool put to good use with the lovely koi carp."
"Brilliant. So much to see. Fish tanks with many varieties. Petrifying well is amazing."
Cons:
"The welfare of the sealife and tropical tanks is shocking."
"The welfare of the sealife shocking and they should not be allowed to look after sealife anymore let alone open."
"Pathetic welfare for the sealife. Small, overcrowded tanks. Damp, depressing and smells."
"A lot of the tanks seemed tiny for the size and amount of fish in them."
"The fish tanks in general are pretty depressing and in need of some colour really."
"It's cheap, but looks very run down, feel sorry for the fish. No disabled or buggy access."
Staff and Service
Pros:
"Good value for money, and the staff are very helpful."
"A very reasonable price and friendly staff."
"Was really great place for all the family to visit, we had a lot of fun learning about fish and seeing all the holograms. A very reasonable price and friendly staff."
"Staff inside are friendly and always happy to help."
Cons:
"Never again. Staff miserable seem to have attitude when asking anything."
"Visited here yesterday (Saturday 22nd May). No social distancing or staff shown to disinfect the touch points or to sanitise any areas."
General Experience
Pros:
"Really lovely little place. Quite small, but perfect for little kids who don't need a huge attraction."
"Fun diversion for an hour. Small petrifying well display. Some aquarium tanks of mixed presentation."
"A very interesting slice of matlock history coupled with some big and beautiful fish. Priced very good for what's on show. If you visit matlock bath this place is a must."
"Something to pass the time and well worth the money. Couldn't take a pushchair around so carried the little one but she loved seeing the fishes and the holograms."
"The arcade itself doesn't have much, but was well worth visiting the aquarium."
"Had a great time..drove through beautiful dales with my wife and then sat and had fish and chips it really felt like we were by the seaside...fantastic day out..."
"This very nice place for the relaxing, living the problems in the your shoulders, nice place is having duck, fish, if you having problems for your life, and need to be alone for few minutes this is the good place."
Cons:
"Unfortunately nowadays this and the other arcades are just shadows of their former selves."
"No social distancing in the aquarium or the arcade. The arcade was so over crowded it was unpleasant."
"Really weird to arrive in the arcade and see kids on gambling machines..."
"Not pram accessible you have to leave it in the foyer."
"People with mobility issues and or support aids could have issues arise with the stairs and step required use required."