Address: Mount Melville, St Andrews, KY16 8NX, United Kingdom
Phone: +441334472013
Rating: 4.7
based on 199 reviews.
Staff and Service
Pros:
"Guys running the tractor train as you come in are lovely and was a great welcome to the park."
"Staff are all friendly."
"All the staff were very friendly & helpful."
"Many of the staff are volunteers and are so caring and helpful."
"The staff all helpful and pleasant."
"The staff were very efficient and helpful."
"Staff are very helpful and courteous."
Cons:
"The ladies on the coffee/donut van were quite grumpy."
"There's only one issue I had with a staff member that works on the bouncy castle he was oldish it was the way he spoke to ma niece she didn't now if she was to pay or not and when she took her shoe's, shocks of she ran in but she totally forget to give the man the ticket and it was the way he spoke to her wasn't nice at all."
"Came her with a coach full of kids, every single space in the COACH PARKING taken up by bloody cars, unacceptable."
Park Facilities and Maintenance
Pros:
"This is a marvellous site with a great variety of things to do. A lot of it is completely free of charge, including the parking."
"Toilets are found throughout the park."
"Beautifully kept park grounds with some entertainment for kids."
"The park is wonderfully maintained and beautifully arranged."
"The grounds are fantastically maintained."
"Clean, and well maintained."
"Really beautiful and well maintained park."
Cons:
"Activities for kids have now stopped for the winter."
"Pity the Dutch village is so dilapidated looking."
"No train boats crazy golf. So given tickets through tccl (as we are staying here for a holiday with Ellie) hope the next time we com up things are opened."
"Money needs spent on place as some is in a sorry state, middle part of the water area is shut but still shown on park maps etc, and gardens were empty in a few parts."
"Mediocca, not as good as I remember it when I was a child, there were everything from crazy golf, trampolines, boats, splash carts tennis, big glass houses puffing Billy train, the only thing left that I can remember that's still there is crazy golf, puffing Billy train a tractor pulling ppl round the park not what I would call a good day out my granddaughter got bored after ten minutes."
"It was a shame to see the Dutch village inaccessible and in a state of disrepair."
"Shame the dutch village hasn't been restored."
Value for Money
Pros:
"Prices are reasonable and Cafe facilities are really good."
"Just under £10 for a day pass for kids."
"All day wrist bands are fantastic value, £33 in total for a family of 4."
"The paid for rides and activities were good value, particularly with the band."
"Free entrance to park, rides are not too expensive and you get good value for money."
"Awesome place to visit with very fair rates given all that's on offer, loved my visit, great tasty food and drinks and all staff are very helpful, happy and friendly."
"Such a great day out. Plenty places to get something to eat or drink, so much to do and the scenery is beautiful! Amazing that it's now free to go to, makes for a great fun day out! The activities are very fairly priced too."
Cons:
"The lunch place in the park is offering just some simple burgers etc, and are not tasty."
"Also not clear pricing. It looks as if you have to pay for a day pass even if you only want to do one activity but, if you ask, you can pay for one only."
"Day pass can be expensive (for train, boats etc), but the park is free (donations at the gate)."
"Nice Park but activities are quite expensive."
"I would recommend taking a picnic as we felt very ripped off after paying £12 for 2 small coffees, I piece of caramel shortbread, the end piece of a cheap fruit loaf and 3 packs of walkers crisps."
"At approx £30 we defo left thinking it is massively over priced."
"Nice park but couldn't do much, I bought tickets and it was far too busy and the kids could not get on anything. Tried to return the tickets and told no refunds, not happy and won't return due to lack of customer service."