Dalziel Park Hotel & Golf Club Reviews Summary

Category: Hotel

Address: 1 Hagen Dr, Motherwell, ML1 5RZ, United Kingdom

Phone: +441698862862

Rating: 4.5
based on 186 reviews.

Location & Atmosphere

Pros:

  • "Beautiful location and nice atmosphere."
  • "It is such a pretty location also, we got sat next to the golf course and there was also a wedding on so was so lovely to sit and watch."
  • "Lovely setting within the restaurant, nice ambient atmosphere."
  • "Whispering Woods offers a true escape from the hustle and bustle of city life."
  • "Absolutely beautiful location, the hotel and function rooms perfect."
  • "Great location as well as its not far from the m8 and a 9 hole golf course on your doorstep."
  • "Marvelous wedding venue, lovely suite in a lovely setting with extensive gardens."

Cons:

  • "The white carpet runner used for the bridal aisle looked filthy."
  • "The hall was quite shabby. Quite run down looking since the last time we attended a wedding there in 2018. Could do with a revamp."
  • "Such a shame this place has been left to get tired and tatty."

Service & Staff

Pros:

  • "Staff service was first class. Staff are friendly and attentive."
  • "She was fast, efficient, attentive, polite and such a smiling happy lady."
  • "Staff so attentive, great service, canapies and mince pies, a nice extra."
  • "The staff at Dalziel Park Hotel helped to make our wedding day even more special. Graeme and his staff went above and beyond to provide us with the perfect experience."
  • "Staff attentive in providing tea, coffee and toast."
  • "The staff were really friendly and welcoming the guy who came with the bill was really chatty and funny a really good nite."
  • "The staff went above and beyond in particular Sharron and Lisa."

Cons:

  • "The staff in the car park definitely need better fire drill training as they were very disorganised."
  • "Service - Be prepared to wait and don't be surprised to be eating next to a partly cleaned and cleared table at meal times."
  • "We also waited so long for someone to come to take our main order."
  • "Saturday evening booking, busy, very noisy, had to shout to be heard by people on our table."
  • "Went for a meal on Thursday and was disappointed, dirty cutlery which we asked to get changed then no asking if wanted a drink."
  • "The only food on offer was mini spicy cheese burgers, savloy sausage which had been deep fried and chips, that was it if you don’t like spicy food you go hungry."
  • "Very poor customer service. Been waiting for 2 weeks for a call back regarding lost items while attending wedding."

Food & Drink

Pros:

  • "Fajitas were lovely and so plentiful."
  • "Myself and my dad went to The Wide Mouth Frog tonight it was really busy as usual. We had a lovely time meal was great i had steak pie it was delicious and ice cream for dessert."
  • "Food was fantastic as always, definitely good value for money."
  • "Food was superb, kids reckon it’s their favourite restaurant."
  • "The food & service were excellent."
  • "Food was fabulous, cooked to perfection."
  • "The food was superb and the waitress who served us was perfect."

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