Complete Smiles Harrow Town Centre Reviews Summary

Professionalism and Staff Attitude

Pros:

• "The team's warm and professional demeanor, combined with the dentist's expertise, made it a memorable experience."
• "The young girl at the front reception was very impressive with the way she used big formal words."
• "Dr. Malavi made the tooth extraction quick and painless."
• "The staff was friendly and professional, and the dentist was thorough and gentle."

Cons:

• "Firstly I have always had to wait longer than agreed appointments, with no apology from receptionist or dr."
• "The receptionist asked me to leave a review and then called me three times, which was both strange and annoying."
• "unhappy with the service, I went to another dentist... the staff were friendly but the actual service seems as if they just want money."
• "The dentist was rough which made my tooth pain worse."

Clinic Environment and Hygiene

Pros:

• "Impressed with 5 star Hygienic & ambience environment."
• "The office was clean and comfortable, making the experience pleasant."
• "The unwavering commitment to hygiene and cleanliness reinforced my confidence."
• "The office was really clean and professional."

Cons:

• "No significant cons mentioned regarding clinic environment and hygiene."

Quality of Dental Treatment

Pros:

• "Complete Smiles exceeded my expectations with their implant treatment."
• "Had an amazing dental cosmetic experience at Complete Smiles."
• "Highly recommend Complete smiles for a smile transformation!"
• "Visited this place about a month ago. The experience was great."

Cons:

• "I had two fillings done a month ago, which one is causing me so much pain."
• "They did not take ownership of the mistreatment/poor treatment."
• "The worst denial clinic I have been to... they only think about money!!!!"
• "The dentist checks my teeth, and says they look fine but they need a clean."

Appointment and Waiting Times

Pros:

• "Came in for an emergency appointment, they were able to fit me in last minute."
• "The appointment process was seamless."
• "Visited the surgery for dental treatment and has been absolutely fabulous. Appointment was to the time."
• "Dr. Malavi was lovely to speak to, comforting of the situation and was able to immediately find the root cause of my problem."

Cons:

• "I booked a £25 check-up in store... there was a roughly 15 minutes delay."
• "I was greated by a receptionist who was friendly and offered me a drink. That's pretty much where the positives end."
• "I asked reception for the owners name. She didn't know! I emailed them to ask for owners details, no response."
• "Whilst there is no change to the above review (1 star) regarding Dentist Sarah, I did return to the dentist to see Dentist Malavi."