Kenji Sushi Reviews Summary

Atmosphere

Pros:

• "Kenji is a small cozy place that we like a lot."
• "It's really warm inside, which is not that common among Japanese places in Edinburgh."
• "Outstanding food in a quaint setting."
• "It's really cozy, and the food is super tasty."
• "The atmosphere is really good and relaxing."
• "A genuine Japanese experience in a little place with a great zen atmosphere (customers seem chilled, music flows quietly in the background and all voices are subdued)."
• "Nice relaxed atmosphere but also a little fancy, was exactly what we were looking for."

Cons:

• "The place is small and lacks ambiance; no music, tables crammed together."
• "The atmosphere is a bit dingy, a bit crammed and a bit rushed.... but it wouldn't be a proper authentic sushi spot without it!"
• "Definitely not cosy at all, and no chance to mention the word romantic there."
• "I felt like I'm in a Wearhouse or in a courier service office."
• "The atmosphere is a bit dingy, a bit crammed and a bit rushed.... but it wouldn't be a proper authentic sushi spot without it!"
• "Seating is a pain and the not taking cash is an absolute hassle."
• "The table tops were sticky and a little too small."

Service

Pros:

• "The service is always kind and nice."
• "The manager of this place obviously enjoys his job. Very friendly greeting and service and patience with foreign customers."
• "The staff are lovely."
• "Service was quick, friendly and helpful."
• "Staff were all exceptionally friendly and helpful."
• "Staff are really friendly."
• "The staff are attentive, knowledgeable and eager to make your dining experience unforgettable."

Cons:

• "The “cash only” policy as well was not my favourite."
• "The waitering staff is a little short considering the volume of ppl at the place."
• "Staff rude and service so slow as they served 12 deliveroo services before us."
• "Staff were not aware of our booking and had us waiting in the middle of the place for 15 minutes, while they seated people who had arrived later than us."
• "The staff, however, seemed not too interested in working there."
• "Was not pleased with the service."
• "No attention, no politeness, just quickly throwing the plates on the table and that's it, no smile, absolutely careless for the customer's experience!"

Food Quality

Pros:

• "The sushi is great! You can tell that the sushi is a high grade fish."
• "The soft shell crab tempura was our favorite."
• "The food was really delicious, with sushi rolls, fresh sashimi, perfect tempura."
• "The best sushi I've ever had with a very reasonable prices!"
• "lovely salmon sushi bento box, everything was tasty and fresh!"
• "Delicous food, soooooo tasty and good sized portions."
• "The sushi and sashimi is fresh and melt in the mouth."

Cons:

• "Ok, but the quality has gone down (and funny that prices have gone up...)."
• "Sushi not really fresh and the duck on the mixed bento was dry and hard."
• "Other dishes were fairly basic but did not showcase authentic Japanese cuisine techniques and combinations."
• "Had the saddest chirashi don in my entire life of eating chirashi dons."
• "The food quality is bad and service attitude was awful."
• "The ingredients were not very fresh and the rolls were not as well assembled."
• "Terrible sushi! They forgot part of the order! Some sushi came out cold some came out warm."

Payment Policy

Pros:

• "The food is very good though, reasonably priced and the staff are lovely."
• "Quality of food is excellent and very reasonably priced."
• "Very reasonably priced food for what it is."
• "Great sushi at reasonable prices."
• "The prices are fair for the portion sizes too."
• "The whole meal was so affordable."
• "Prices better than reasonable."

Cons:

• "The “cash only” policy as well was not my favourite."
• "It is quite expensive though. You can't pay by card and one of the special Rolls can cost you about 10£ - so have your pocket packed 😉"
• "Cash only too which could catch some people out"
• "Please beware this is a cash only business."
• "The only thing - it would be nice to be able to pay by card :)"
• "The “cash only” policy as well was not my favourite as it made me think this is not a legitimate business."
• "They only accept cash, but it definitely worth a visit!"