M. Clark Motors Reviews Summary

Category: Car inspection station

Address: New Road, Looe, PL13 2QP, United Kingdom

Phone: +441503265511

Rating: 4.9
based on 153 reviews.

Cost and Pricing

Pros:

  • "For the amount of work and parts that the minibus needed the cost was very very reasonable."
  • "Honest and fair price for work. Highly recommend"
  • "Very reasonably priced, more than fair to be honest!"
  • "Charged me a very fair price."
  • "The job cost less with Mark than my local garage."
  • "On top of a great job he charged an extremely reasonable price."
  • "Price was cheap enough very good highly recommended."

Cons:

  • "After having them fitted, I was stung with an extra 20% on the price! The price quoted to me hadn’t included VAT!"
  • "I therefore had to have all the work redone at extra expense."

Customer Service

Pros:

  • "Thank you, excellent service."
  • "Absolutely amazing. Helped in our time of need on holiday."
  • "Can't recommend highly enough. A decent honest garage that are getting rarer and harder to find these days."
  • "The man is a legend and he made this the best experience I have ever had getting my car fixed."
  • "Honestly one of the best garages I have been to for customer service. 5* without a doubt."
  • "Absolutely fabulous customer service."
  • "He really does seem like a genuine and honest hard working man that knows his business who didn't sting us on price."

Cons:

  • "He moaned he was busy... he said he would have a closer look but then did nothing and still expected money."
  • "There was a horrible noise coming from the car... he made us feel like we were wasting his time."

Quality of Work

Pros:

  • "They even gave me some advisories & showed me a little trick to extend the life of my gearbox."
  • "They managed to remove the defective locking wheel nut after some creative thinking and welding and replaced the flat tyre."
  • "For many-many years his team kept my beloved 23 year old car going."
  • "Mark and his guys managed to get my ageing Mercedes through it's MOT just before Christmas - at very short notice and in time for the seasonal 1,000 mile round trip to visit family!"
  • "The problems with my vehicle were sorted out quickly and efficiently."
  • "Needed 2 tyres replaced which Mark did but he also found tracking problem explained fully the problem which we realised we had."
  • "Some fairly serious mechanical issues were overcome plus Mark managed to source good quality specialist spare parts quickly and at reasonable price."

Cons:

  • "I’ve visited this garage 2 or 3 times over the last year. Some of the work has been satisfactory, some hasn’t."

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