Harvester Hawth Park Crawley Reviews Summary

Food Quality

Pros:

• "The rotisserie chicken was amazing, very well cooked and orders arrived quickly despite the restaurant being busy."
• "The food was cooked really well. The chicken, in particular was very good."
• "Chicken was quite tasty and moist; ribs were OK."
• "Food tasted really good."
• "The food was absolutely delightful could not fault a single thing, delicious!"
• "Our food (4 different choices) was perfect."
• "Food was lovely."

Cons:

• "Prices are just too much now at harvesters. Quality lower too."
• "The food was very overcooked I didn’t not enjoy the food at all."
• "Food was awful first everything came out cold my chicken was raw."
• "The food was over cooked generally (dry chicken / burnt sweet potato fries)."
• "One meal advertised as battered holoumi was 90% batter with a small cube of halloumi, it was dry and not very nice."
• "The steak was luke warm, dry and tasteless with hard bits of fat in almost every mouthful."
• "The food arrived lukewarm within 5 mins of ordering. It was clearly pre-cooked and left on a (not so)-hotplate."

Service

Pros:

• "Just wanted to say how impressed we were with the attentiveness of the staff this lunchtime."
• "The manager kindly instructed the kitchen to cook our meals even before we had finished paying."
• "She was very attentive all evening, and very helpful when my little one accidentally spilled her drink all over the place."
• "Thank you to the general manager for a great service and experience today."
• "Our welcome was very nice, staff carried out there jobs with polite efficiency."
• "Staff here were very friendly, and food orders were taken and delivered quickly and efficiently."
• "The staff are all very helpful."

Cons:

• "The person referring to me as 'darling'!! Really dissatisfied and disappointed."
• "Service terrible. Had to ask to order desert 3 times and clear our own plates."
• "I asked to speak to someone in charge but no-one was forthcoming."
• "Served us the food but called it another dish leading to some confusion."
• "Waitress didn't say anything to us upon arrival, just showed us to our table and threw menus on it and walked away."
• "No customer service found. Was waiting for food and drinks for half an hour served food without cutlery, had to go and ask."
• "Orders were taken by not a very polite waitress( no smiles/rushing us)."

Cleanliness

Pros:

• "The salad bar was all fresh and I was excited to see oil and balsamic vinegar set out for dipping the bread."
• "Very well staffed restaurant, hostess seated us very quickly, server came and attended to us in reasonable time, considering how busy the restaurant was."
• "The salad bar was fresh and the whole area was really clean."
• "Opting for the unlimited breakfast was very good value with unlimited drinks and a build your own cooked breakfast."
• "There was plenty of parking and the restaurant was clean but a little tired looking."
• "Restaurant is really clean and staff is so friendly."
• "Staff were attentive and friendly, without 'hovering'."

Cons:

• "This was what was under our table, also cobwebs hanging down from the lights, the seats were super dirty."
• "It had food, sauce and greasy finger marks everywhere, not been cleaned over the years."
• "The state of the seats was horrendous."
• "Cutlery & plates etc were dirty."
• "As usual the place was filthy, sticky with torn seats still."
• "Think they need to recover their seating where we sat it was all torn didn't look too good."
• "No thought for how clean under the tables should be."

Value for Money

Pros:

• "Great family business with a great atmosphere :) overall extremely happy."
• "Food was good value and kids love the salad bar although they were out of a few items."
• "Nice clean venue with good service."
• "Food was great and pretty reasonable too considering what you get."
• "Really good value for money."
• "Food really good and excellent value for money."
• "The kids loved their meals and the burgers went down well."

Cons:

• "All of our food came to over £200 and it certainly wasn't worth it at all."
• "I’m never going back here, this was my first time in a harvester and I don’t know if this is normal or not but I’m never going to a harvester again."
• "Absolutely horrible. Food isn’t how it used to be, very tasteless & expensive."
• "The Christmas menu portions got smaller and less tasty by the second year, no longer worth the money."
• "It's expensive for what it is! £20 minimum for a burger!!"
• "Without the 50% off voucher I wouldn’t have been happy to pay the full price."
• "Food isn’t how it used to be, very tasteless & expensive."

Atmosphere

Pros:

• "The restaurant was busy but not full."
• "Staff were friendly, venue was clean and tidy."
• "Service was slow but they were extremely busy."
• "Food was good, service was friendly and fast and not too busy which meant a nice quiet and chilled atmosphere."
• "6 of us went there for a family meal on a Monday night and it was surprisingly busy."
• "Great and friendly service at this Harvester."
• "Lovely friendly service and great food."

Cons:

• "WINNER OF MOST STUPID COVID RULE!! Harvester take the prize for the most ridiculous covid rule with their self-service salad policy."
• "What is wrong with management that their staff are so unhappy in their jobs."
• "Round table by walk way to the toilets isn't a great option for a table of 8, seats kept getting bumped."
• "Good luck if you go, we will not be going back."
• "Gave a second try (after 5 yrs) and sad to say absolutely terrible. Dull, dingy dirty carpet."
• "Not the best managed harvester we've been to."
• "We'll definitely visit again."