The Beech House Reviews Summary

Service

Pros:

• "Ros was extremely helpful on the phone and booked us a lovely table in the sun and was extremely friendly."
• "The staff at the bar was friendly, polite, and helpful."
• "The staff were friendly and helpful."
• "Very friendly and prompt service."
• "Staff were all really friendly and service was quick, even when slightly busier."
• "The service by one gentleman waiter was great, did well to cope."
• "Our waitress Misha was so helpful chatty and engaging."

Cons:

• "To then get chased down the street by a waiter who accused us of theft."
• "Service was not great, our server was sweet but he got several drinks orders wrong."
• "But service was a bit slow even though it wasn't busy at all."
• "Service was lacklustre at best."
• "Service was very poor (5 waiters are running around and the restaurant is half empty) and waited for main after starters for more then half an hour."
• "Service was appalling, the vacated table next to us took them an hour and a half to clear."
• "Terrible service. Had to wait over 30 minutes to get our plates cleared away and in an hour and a half only had one drink as we waited so long for the waitress to come over."

Food Quality

Pros:

• "Food was excellent, delicious and well presented."
• "They serve a great eggs Benedict with bacon."
• "The food was absolutely cooked to each of our liking."
• "The Fish had piping hot batter and was succulent and delicious."
• "Food was nice BUT it ruined our day as staff acts like the place is empty and it’s only themselves there."
• "Excellent food, friendly staff!"
• "The food was excellent and good value for money."

Cons:

• "The garlic bread we asked for had no flavouring no seasoning it was just bread with melted butter on top."
• "The set Xmas menu was on paper a tasty read, however in actuality it came out a little overcooked and dry."
• "What a disappointment! :( food was awful. All 4 dishes we have ordered. Lots of burned bits and overcooked."
• "The food (beans, bacon, bread, sausage, hash brown, mushrooms, tomatoe) happened to be stone cold."
• "Both ordered medium rare. Both came out well done."
• "The burger my friend ordered was dry. No sauce, no moisture to the chicken or bread nothing."
• "The pizza I had was not what I expected. It wasn’t flat with sauce and toppings it was a raised ball of bread burnt with 3 pieces of chorizo in the middle."

Ambiance

Pros:

• "Very nice and Spacious place."
• "It seems like a great place to go out for a meal and a few casual drinks with friends."
• "There was an amazing amount of space especially around the bar area which means you never felt crowded out."
• "This place has a lovely interior with nice warmth and colour and a nice chatty atmosphere."
• "The Beech House has a laid back vibe, love the decor."
• "Really nice atmosphere, good mix of people."
• "Love the décor and the relaxed atmosphere."

Cons:

• "It was unpleasantly like being in someone's front room in the midst of a creche for three year olds."
• "For some reason it attracts lots of mums and dads with tiny children in the afternoon."
• "The place way too loud for me but that seems to be the standard these days."
• "The 'manager' couldn't manage anything as far as I could see."
• "The place is very noisy with poor acoustics."
• "If there's any complaint it's that the bar area, being near the door, is not warm."
• "The atmosphere was nice but I feel it was trying to be too 'hip'."

Value

Pros:

• "Good food, reasonably priced."
• "Food was reasonably priced with good sized portions."
• "Also great prices!"
• "Prices reasonable and food well prepared."
• "Visited with a large family table... And all at a great value price with the £10 voucher."
• "Expected to pay more for drinks but actually very competitive with the rest of the town."
• "The food was very tasty and plenty of it, one of the nicest burgers I've had."

Cons:

• "Food could take a while but this did not ruin the experience."
• "Food is about 20% overpriced and of uneven quality (avoid the bread!)."
• "A Full English and a cup of coffee will set you back about £14, which you can get cheaper and (arguably) still better down the road at the pub."
• "The menu is varied and the food is fine, but very overpriced (nearly £9 for a sandwich, with no side)."
• "A large mediocre malbec was £11.75."
• "My wife ordered only toast and a pot of jam which is £3! This is a rip-off!"
• "£5.40 for a pint of Peroni."