White Hart Reviews Summary

Staff and Service

Pros:

• "Service efficient & with a smile."
• "The staff were amazing, down to earth and really made our evening especially Genty who was fantastic throughout the evening."
• "Staff were very attentive."
• "Served by Olivia who was also friendly and efficient."
• "Staff friendly and efficient, not rushed at any point."
• "All the staff were very friendly, helpful and polite."
• "The service was friendly and helpful."

Cons:

• "staff slow and not attentive."
• "Waited over an hour for our food as apparently our order wasn’t put through when we placed it."
• "The service in this place is pretty dire."
• "service good in the circumstances as they were so busy."
• "The servers were incredibly slow (especially the female waitress) who took 15 minutes to take our drinks order, 15 minutes to bring the drinks over and then failed to return for 30 minutes to take a food order."
• "However the staff here need to learn what a warm welcome consists of. On two recent occasions different staff members have been incredibly rude."
• "Poor service. We waited 45mins to be given a menu and for drinks order to be taken which they then got wrong."

Food Quality

Pros:

• "Really great ribs and Apple Crumble....enough said."
• "Simple, fresh and very good quality food."
• "The meal was amazing, we all chose the Christmas Turkey, it was full of flavour, looked and tasted wonderful."
• "the best Calves Liver and Bacon...... Since the way my dad used to do it, including the richest gravy ever...... Delicious and recommended!!"
• "The food was presented well and all four of us in our party were most impressed with the quality of our meals."
• "Food was nice and reasonable prices."
• "The food is delicious."

Cons:

• "Food was out quickly and was good, but I had a grub in my veg."
• "The yorkshire puddings were small and hard and looked like they had not been cooked."
• "the food was disappointing."
• "The roast potatoes were very over done. The turkey had definitely been reheated."
• "For starter i had satay chicken and the chicken was RAW!!"
• "When it eventually arrived, the food was very poor quality, cold & expensive! £15 for one waffle with fruit purée, orange juice & coffee!"
• "Really fatty meat, was supposed to be pork but not sure. Veg over cooked and cold. Generally not good."

Ambiance and Decor

Pros:

• "The pub/restaurant was very nicely decorated, spacious and very clean."
• "Beautiful country inn with ample car parking."
• "The Inn is beautifully decorated for Christmas."
• "Very clean, inviting premises."
• "A lovely little gem of a restaurant found on our drive down to Essex."
• "Lovely outside marquee area with heaters."
• "A lovely pub with very pretty baskets and flowers outside."

Cons:

• "The pub is incredibly poorly ventilated and very Very hot inside - this was very unpleasant for my pregnant girlfriend."
• "Ate outside in marquee at 5.30, heaters but not sufficient."
• "We were always sat on this old table that was unstable and other customers were pushing by us all of the time."
• "But was never given a table in the proper dining area."
• "Seating around the pre-booked table for six was a bit cramped last time."
• "Although it didn't appear to be overrun there wasn't enough staff and to be fair the waiter seemed very distracted."
• "The food was bland and nothing particularly flavoursome."