Address: 112-114, The Broadway, Southall UB1 1QF, United Kingdom
Phone: +442085716704
Rating: 3.8
based on 131 reviews.
Food Quality
Pros:
"Typical North INDIAN food, your addiction is guaranteed."
"Their special chaat was super super, we asked for spicy π₯π₯π₯ and we got the taste."
"One of the best in London. Don't know why it is so under rated. This definitely deserves a 5 star rating for its authentic Indian taste."
"Best pani puri in London."
"The food is Great but the chats are excellent the house special chats Are super delicious."
"Their food is incredible! It's become our family favourite and anything we have ordered has been so delicious."
"What a great taste, when it really means authentic. Differing flavours on all of our meal, made it a fantastic feast."
Cons:
"Experience was very bad food was below average, I bought water bottle which cost me Β£3.95 for single bottle."
"The kurkure momos were really bad."
"The food is very bad in taste. Some items were stale and some were very bad in taste."
"Mediocre food."
"Absolutely shocking how Southall continues to thrive. The customer service is non-existent. The food is mediocre at best."
"The vindaloo was extremely basic."
"The food was bland and completely tasteless!!!"
Service
Pros:
"The gentlemen who served me was amazing polite and very pleasant."
"Rita's was amazing. Food speaks for itself it was so good but what stood out for me was the service."
"Very helpful owner who recommended really tasty / yummy home chaat."
"The lady who served us today was brilliant."
"Me and my partner had a lovely time at RITA'S in SOUTHALL LONDON. All Staff very friendly and we had a good time."
"Staff are helpful and friendly."
"The staff are super friendly and helpful."
Cons:
"THE WAITER STAFF DNT HAVE MANNERS AND DNT KNOW HOW TO SERVE CUSTOMER."
"I WILL NOT RECOMMEND THIS PLACE AS MANAGEMENT IS VERY RUDE."
"Will not be gracing our presence there again and to be told what to eat. No customer service and forcefully told what to eat is not ok."
"Took an age for them to take our order."
"Waitresses are shaky and scared of customers. Very very slow."
"Went today and the staff was extremely rude and abrupt."
"Absolutely disgusted with this restaurant. Appalling and forceful service. Rude waiter doesnβt know what his doing and has attitude."
Price
Pros:
"And the takeaway Pani Puri really great value."
"The total bill came to just under Β£60 for food and drinks which we thought was exceptionally good value!"
"Prices id say you'll definitely find more reasonable and competitive nearby but worth a try."
Cons:
"Over, over priced."
"A lassi for Β£3.95. Outrageous."
"The prices are extortionate for what you receive!"
"Then they charged an arm and a leg for it!!!"
"But prices n quantity is getting smaller now."
Ambiance
Pros:
"The restaurant was a bit packed when we arrived there, but it was interestingly not super noisy."
Cons:
"Come here to eat but not on a date because the decor isn't the best it is a bit dark and dingey."
"The only thing that was a downside is the toilets are downstairs which is great for spring chickens but for those with mobility issues, not so good."
"Place looks old and tired needs a serious make over."
"Zero atmosphere."
Hygiene
Pros:
"The best Chaat house in all of Southall. Authentic indian Tasty food with all right ingredients, humble staff and hygienic place."
"Service was fast, the restaurant was clean."
Cons:
"Shameless people there! Inspite of bad food +they lack of humanity π Inhuman lives there!"
"Would recommend this place as far as the food goes. However the cleanliness of the restaurant and service of the staff was a real let down."
"The hygiene is so poor. Both him and his father stand behind the counter picking their nose and then serve food without washing their hands or putting gloves on."
"Absolutely horrible, cutlery was dirty plates had food stain on it."
"Poor hygiene. Dirty plates, cutlery and glasses."