Vietnam House Restaurant Reviews Summary

Food Quality

Pros:

• "The beef slices were tasty, tender and went great with the broth."
• "Starters are well priced and good value especially the salad with chicken."
• "The pho with Beef balls was fantastic. It closely resembled pho that I had in Vietnam."
• "We ordered the crispy roast duck and pork no. 22 which were both wonderfully flavorful and cooked perfectly."
• "The fresh spring rolls are cold but absolutely delicious."
• "The beef was absolutely succulent and the broth was rich and tasty!"
• "The food is very flavourful, portions are right sized."

Cons:

• "The decor is very basic and the food just above average."
• "The fried food was burnt, the pork in caramel sauce was runny soup, and the noodles were nasty greasy."
• "The bok/pak choy dish was drenched in sauce which made the actual vegetable extremely soft and again, bland."
• "Spring roll was tasteless as a previous review said."
• "However, a bit disappointed about the raw beef & beef ball soup noodle."
• "Sadly tonight's food couldn't even have been described as mediocre; I fear it was the blandest, least appetizing Vietnamese food I have ever come across."
• "The sunset seafood curry got 2 pieces of fish, 3 prawns, and 2 tiny pieces of squid. It's really disappointing."

Service

Pros:

• "Staff were attentive and food arrived in a timely fashion."
• "Staff were very helpful and great company."
• "The service is friendly and the prices are very reasonable."
• "Service was quick and food was very tasty with good size portions."
• "Staff are lovely and let us know they also run Little Vietnam in Glasgow, where we’ll be trying next."
• "Staff was very friendly and helpful, they got a few people to shift and moved tables to accommodate us."
• "The staff are very friendly and the lanterns give the restaurant a cosy feel."

Cons:

• "Single toilet for customers and staff that is accessed by going through the pot washing area."
• "There were a few communication issues with the food order however the lady who wore rings and blackout vans stepped in to resolve the issue as soon as possible."
• "Do not go here if you are looking for authentic Vietnamese food."
• "It was very busy so I recommend booking a table."
• "Make sure you bring cash as their card system is broken as we approached the establishment."
• "Really disappointing, and no customer orientation: We had made a reservation for three one day ahead. They only got us a table for two."
• "The waitress asked us to leave in 5min because they needed the table despite us still finishing our drinks."

Ambiance

Pros:

• "A small, nothing special looking Vietnamese restaurant, and crowded when we got there. But don't let appearances deceive!"
• "The food is so good and the service is informal and really makes you relax and enjoy the experience."
• "Absolutely perfect little gem of a restaurant with friendly, efficient service, an excellent choice of fresh, delicious dishes and just the right side of quirky ambiance."
• "Excellent food, from the first bite it was like being back in Vietnam."
• "Just a stone’s throw from Haymarket station, this Vietnamese restaurant offers an authentic Vietnamese menu."
• "This is a cosy restaurant located not too far from Haymarket station and just off the main road, with quaint lighting and a welcoming ambience."
• "The space inside, although very small and somewhat crowded, is beautifully and tastefully decorated."

Cons:

• "Their place is pretty small so they were unsurprisingly fully booked."
• "Quite small. Decor tired."
• "As you walk in a funny smell of damp hits you."
• "During covid 19 they were packing customers in, no social distancing was observed at all."
• "Minus a star for the scary toilet though - you have to practically go in the kitchen and fight past the staff cloakroom."
• "Very basic restaurant decor not inviting."
• "The place was fine, but did not worth the price."