Edinburgh Car Valeting & ECV Detailing Reviews Summary

Quality of Service

Pros:

• "They really take pride in what they do and that is reflected in their amazing quality of the job."
• "Ross did a phenomenal job bringing my grubby family run-around back to showroom condition."
• "The team at Edinburgh Car Valeting fit me in at their studio location in Stockbridge within 24 hours."
• "Chris and Ross machine polished my Porsche Macan and it looked better than the day I bought it."
• "Cal was communicative and professional. I am absolutely delighted with the results. My car looks stunning!"
• "Heartily recommend Edinburgh Car Valeting, who did a great job of valeting my 36+ year old 944S pride and joy."
• "PERFECTION! If that’s what you seek, that’s what you’ll find at Edinburgh Car Valeting."
• "Wow! My very grubby car is now in showroom condition. The job was done efficiently and thoroughly by a very professional gentleman."

Cons:

• "Decent clean on the outside, inside was disappointing if I'm honest. Car didn't look or smell like it has been cleaned inside other than the floor mats."

Customer Service

Pros:

• "I can’t thank Ross and the Team enough. Thanks ☺️"
• "Chris and Ross done a truly fantastic job on my new Range Rover Sport."
• "These guys rock! Their attention to detail is just insane (just like mine!) so its been a perfect collaboration."
• "Can highly recommend using ECV. Calum did an excellent job on my car, and you can easily tell how passionate he is about what he does."
• "The guys were absolutely great. Nick's attention to detail s outstanding. The car looked in showroom condition when they were finished."
• "Chris and his team have done a fantastic job! Very professional and friendly bunch. Really good experience from start to finish."
• "Friendly, polite, and excellent service from this company. They did a great job cleaning my car inside and out, making the very grubby interior feel like it had just come out of the showroom."
• "The service was really great. My car looks really good and the stains on the seats are all gone. I cant recommend them too highly. Efficient prompt friendly and a great job."

Cons:

• "Someone spilt an unknown substance on the bonnet of my car, I took it down to the guys to see if it could be removed and booked it in for a week later. Unfortunately when they tried to remove the marks it was not possible."

Professionalism

Pros:

• "Full marks to Chris and Ross, great job on my Volvo, it needed a lot of work and these guys certainly did the business."
• "Fantastic service from Ross, Chris and Ashra! I really can not thank them enough for transforming my car."
• "Cal did an outstanding job on my wife's Fiesta. She doesn't look after the car. I'd doubt that it's had more than a quick run through a car wash in the 3 years we've owned the car."
• "Fantastic service! I was having a machine polish carried out in prep for handing the car back to the lease company and the cars paint work was worse than I had thought."
• "Found this business on Google, called in and spoke to Ross, organised a date to clean, colour and weatherproof my convertible roof, then got a cancellation date, car dropped off, when collected was so pleased, fantastic job."
• "Chris and Ross done an absolutely brilliant job with my X5. They certainly know their stuff."
• "From start to finish, they have been fantastic, keeping me upto to date on what's happening and at what stage the car is going through."
• "Chris and Ross worked on my car and ceramic coated it. The guys are absolutely first class at what they do."

Cons:

• "The inside was, at best, absolutely manky. Cal made it look like it's just come out of a showroom."