Address: 165 Howard St, Glasgow, G1 4HF, United Kingdom
Phone: +441415527171
Rating: 4.7
based on 442 reviews.
Customer Service
Pros:
"The staff are extremely attentive and will help you with every single aspect of your suit buying journey."
"Jamie on the second floor really came through for us in a pinch and got us a last minute alteration for our wedding."
"Employees who go above and beyond like this deserve recognition."
"Lindsey was super helpful, patient and a fountain of knowledge."
"The staff were so friendly, so lovely and didn’t pressure at all like other shops."
"The manager came to our rescue and found a quiet room for us and attended to us personally."
"The staff couldn't do enough to ensure I have the perfect kilt for walking her down the Aisle."
Cons:
"The two times I've been here shopping for suits, we weren't able to find exactly what we wanted and had to go elsewhere."
"I tried on a suit to which the man said no it didn't sit on my body correctly .. even though it's the exact same suit as I had in the exact same size!!!!"
"This behaviour is the definition of bullying, as subtle hints about my brother's size were accompanied by raised eyebrows and discouraging mannerisms, clearly intended to discourage my family from buying anything from the store."
"On busy days they usually tend to multiple customers so it can get frustrating waiting on them to assist your need."
"THEN... was approached by the most patronising salesman ever!"
"Staff named Lauren denounced my mother (a lady in her 50s) aggressively and told her to look for another place to buy a suit."
"Shocking customer service. Half an hour waiting - on Wednesday mid day with shop being half empty - for any member of staff to help out with the purchase."
Suit Quality and Selection
Pros:
"I was blown away by the quality and service."
"Great quality at 3 day hire was around £100, including all accessories."
"Best suit shopping experience yet."
"Vast range of menswear. Staff are only too pleased to help and will find you anything you need."
"They have a decent selection of suits."
"If you need a suit, this is thee place to go, huge range for every shape, size and budget."
"The knowledge and experience of the staff is second to none and they can get you the right clothes for any occasion with minimum fuss."
Cons:
"Terrible shop, constantly giving people items to try on that are clearly far too big and then have to be altered."
"The trousers hadn't been altered as they should have been."
"There’s nothing they can do because they aren’t made for that and they will give me a big suit if I want but they won't be able to alter it for me."
"What can only be described as a warehouse of cheap suits."
"I used to get all my suits here, however recently they have started falling apart and the quality seems lacking a bit now."
"Came in to purchase a suit for attending a wedding. Showed them 3 suits from their website, nothing in stock and they weren't interested in ordering anything in."
"Constantly giving people items to try on that are clearly far too big and then have to be altered."
Value for Money
Pros:
"If it doesn't fit you perfectly they adjust it to perfection then send it to your home free of charge."
"Less than £200 for a 3 piece shirt and tie? Well done Slaters."
"All for a very reasonable price."
"Huge variety and a great range of prices."
"Prices seemed fair and it was extremely easy to arrange the alteration service with a quick turn around."
"Great pricing for the quality."
"3 piece suit + shirt + tie + pocket square + alterations all for 130 quid."
Cons:
"Complained and got told to bring the items in which I did, but they couldn't match the trousers as it was part of a three piece suit so I ended up with non matching trousers which I wasn't too happy about."
"Sales staff are usually youngsters who don't always have the expertise on suits."
"Wouldn't let me return a suit I bought from the previous day even though I had proof of purchase."
"Spent £450 for a 3 piece suit, 2 waistcoats, 3 pairs of trousers and 2 shirts."
"We never expected a customer to be treated like this especially given that English is not her first language. Shameful!"
"Just not enough spaces for cars because the shop is close to city centre."
"However had to visit the store on the 04/02/2023 and found that the lift was out of use, not handy for the disabled wife to clamber up and down the stairs."