Down the Hatch Reviews Summary

Food Quality

Pros:

• "The poutine is terrific. I loved my maple bacon version and my husband the haggis variety."
• "I had one of the burgers and he had the buffalo sandwich both were very tasty."
• "Service was amazing. Burger were tasty and juicy and the Poutine is the real deal, I say this as a Quebecer."
• "Seriously one of the best full breakfasts in the UK."
• "Great food with full on Canadian flavour. Everything extremely tasty."
• "Enjoyed it. Nice place. Generous portions. A nicely cooked burger, tasty chocolate shake, and pouting that lots of large chunks of cheese curds."
• "Delicious! The burgers are fab, great toppings and sauces."
• "Honestly one of the best burgers I've had in my life. Pretty reasonably priced given the location."

Cons:

• "The burger sizes are small, tasty but small."
• "WOW this place went downhill so fast!!!! Let's start with the G.O.A.T burger shall we ...... the greatest of all time is a big claim."
• "Food was extremely dry, £12 for a toastie Very over priced. Cheese on chips was not even melted."
• "Been to down the hatch many times, always amazing atmosphere, service & food. Recently went for the breakfast with santa, and the best value for money out of all Christmas activities I have done throughout Edinburgh!"
• "The food was average, burger was a lot smaller than expected and it seems very expensive for what you get!"
• "Attentive staff. Nice setting. Table sticky and burgers very tasty but disappointed with portions for the price."
• "Vegetarian report: I had their plant burger with cheese. It was really tasty! Though could have been cooked longer."
• "The food was acceptable, the service was quick, almost everything was great, BUT the door from the outside eating area for staff to access the rubbish bins at the back of the building was never closed."

Service and Atmosphere

Pros:

• "Can't wait to go back and take our kid along with us."
• "Great little spot hidden away down in South Queensferry. Staff were really friendly and helpful."
• "Brilliant dog friendly restaurant and takeaway, food was superb, had the skillet breakfast which was amazing huge portion."
• "Been wanting to try Down the hatch for a while and it did not disappoint. Food was great and fresh, Service was friendly and quick."
• "This is hands down my favourite place I love to go. The menu is just brilliant and the specials are great to see everyday on their social media."
• "Delicious! The burgers are fab, great toppings and sauces. The fries are super crispy and well seasoned."
• "Absolute delight of a place. Food was spot on, good size portions at reasonable prices."
• "Staff are friendly and can explain the offers available as well as recommend food & drinks."

Cons:

• "After enjoying the SQ restaurant, we tried the new Antigua Street restaurant in central Edinburgh (takeaway due to Covid restrictions). Ordering on the App was really simple and the food was delicious."
• "It's very small so when it's busy it can be a little overwhelming. The food is so good! My husband and I had the Mexican skillet breakfast and it was so tasty."
• "Terrible experience at Down the Hatch, South Queensferry yesterday (22Sept2021) when I attempted to order a takeaway meal."
• "Arrived at 4:10 after walking all the way from Hawes Pier and was told they don't accept walk ins after 4pm, understandable but the place was half empty and the person on the door very cold and uninterested."
• "Lunch capable of a high end city centre restaurant menu without the inflated prices and parking issues!"
• "Unfortunately the girls and I had a poor experience here yesterday. Slow service and waiters didn’t seem very attentive & were unsure of a few different things we asked."
• "Service is horrendous! I booked table for 6 people and I was told I booked for 3 people only. My friend heard me saying 6 people on the phone but rude staff had to repeat that I am wrong."
• "We ordered our food to collect nearing the end of Covid restrictions and they had good distancing measures in place. The food was quite nice but we weren't given any sauce, cutlery or napkins which slightly ruined our enjoyment of the food."