Elginhaugh Farm - Dining & Carvery Reviews Summary

Service

Pros:

• "The Service was good though, drinks and meal were ok, nachos were very nice though."
• "The staff were really nice and helpful."
• "Staff were helpful and kind we arrived around 4pm 2 adults and 3 kids were seated straight away near the play area for the kids our server Sophie was kind and polite asking if we were happy with food and if there was anything else we wanted would highly recommend for an easy experience with kids."
• "Meals for two of us brought to the table by friendly, smiling staff."
• "Good service, nice staff, found us a seat though it was very busy."
• "Service from all was fast, efficient and very friendly!"
• "The staff are always very friendly and helpful."

Cons:

• "I'll never go back! The service was terrible."
• "Only annoyed that we never got our drinks for ages and after the food came."
• "Would not recommend and will not be back."
• "Waiting for over 30 mins to have order to be taken after asking staff twice."
• "However Service is a bit disjointed. I.E - Starter arrives, the drinks arrive 5 minutes later."
• "Shocking service!! We received our starter before our drinks had even been brought to our table."
• "It was noisy, with screaming unattended kids everywhere, dirty tables, unbelievably slow service, no cutlery, and surly staff at the bar."

Food Quality

Pros:

• "Food was yummy and varied which pleased the kids and adults."
• "The food was lovely and the staff very friendly."
• "The food, the atmosphere, and the cakeaway part was wonderful."
• "Chicken skewer = KFC popcorn, but crispier and bigger. Chips = Perfect."
• "We had the cakes. Massive portions and very tasty."
• "Had dinner here again tonight and very tasty good meal."
• "The food was reasonable for the money you pay and there was plenty of it so great for kids."

Cons:

• "Stopped with my mother in law for lunch on route to the borders and have to say it’s the worst food I have ever had in the place."
• "Expensive for poor quality."
• "Several dishes weren't on stock (which included of only1 Steak out of 3.)"
• "The soup was regular nothing special."
• "Dinner was disgusting, basically slop my dog would turn his nose up at."
• "The metal milk pot was all marked and horrible looking."
• "Cake was a little dry."

Cleanliness & Atmosphere

Pros:

• "Always clean, tables kept neat and wiped down immediately after People leave."
• "It was a very busy Saturday afternoon and there was a very nice atmosphere inside."
• "This place is amazing value for money! Huge menu."
• "A nice place for a family meal. very busy, lots of parking, a small play area for young children. fair prices."
• "Good food, kids are well catered for with lots to do."
• "Very nice food."
• "The atmosphere was cosy and not too loud - I would go back again."

Cons:

• "Cleanliness though wasn’t great which makes me wonder how covid-secure it is."
• "Venue is extremely noisy, crowded. Waited in a line of four parents to use baby changing facilities. Play area is a joke."
• "It feels more like a soft play or crèche with all the kids running about and screaming."
• "The table was dirty so we cleaned that ourselves."
• "Another totally disappointing meal. Gammon Steak was so salty it was inedible."
• "The menus were greasy and dirty so not the best of starts."
• "While the food was fine the restaurant itself was quite scruffy."