The Waterfront Reviews Summary

Category: Restaurant Market Harborough

Address: Union Wharf, Market Harborough, LE16 7UW, United Kingdom

Phone: +441858434702

Rating: 4.4
based on 178 reviews.

Staff and Service

Pros:

  • "Staff are very friendly and helpful."
  • "The staff & service was outstanding."
  • "Although a delay with our initial drinks staff very apologetic and after that the service was quick and efficient."
  • "The staff were friendly and accommodating."
  • "The staff were great, really friendly and welcoming."
  • "Shoutout to Abby our waitress who was bubbly and incredibly helpful throughout, making my mum's birthday extra special."
  • "Staff were friendly, professional, happy and a pleasure to talk to."

Cons:

  • "Staff pretty inattentive & didn't seem to know what they were doing."
  • "The lady manageress was initially rude and out of order."
  • "The manager was extremely rude & unpleasant and very sarcastic."
  • "Despite being a table of 7, spending money on drinks we were asked to vacate our table without adequate time to finish the drinks we had purchased."
  • "The staff were pleasant but somehow detached."
  • "Service was very slow and it seemed as the staff on duty that day were unaware of who was covering what table."
  • "The front of house was rude and unhelpful."

Food Quality

Pros:

  • "The soup of the day was absolutely superb, full of flavour and nicely presented."
  • "The food was really good, full of flavour and quality."
  • "The food was absolutely amazing!! We both went for the luxury fish pie."
  • "The food (including a carvery) was really very good and there were a lot of gluten-free options."
  • "The food was beautiful, gorgeously presented and got to be the best food I've had out ever."
  • "The food itself was immaculately prepared and presented, and was novel as it was 'catch of the day' fish & chips - seabass, lovely."
  • "The food was fantastic, especially the salad which had a delicious dressing."

Cons:

  • "Have been for lunch today with three friends, disappointed with our main course of sea bass as the portions seemed extremely small."
  • "Beef was poor, broccoli hard, and other vegetables not cooked to their best and gravy was lacking in flavour."
  • "We found the food very bland and everything including the vegetables had a 'taste' of something like, possibly, old cooking oil."
  • "The chicken was over cooked and dry, the squid was over cooked too."
  • "Food looked amazing but was incredibly disappointing."
  • "Well the food was awful!! I’ve had a lot better pub grub!"
  • "Leaves a lot to be desired on the food front."

Ambiance and Location

Pros:

  • "We booked one of the pods and it was beautiful so cozy and warm."
  • "Definitely recommend, for the atmosphere, decor, location, food and staff!"
  • "A lovely pub, situated in a spectacular location. It overlooks a harbour with long boats moored up."
  • "The location is really nice: you’re sitting in front of a canal, it’s quite peaceful."
  • "Lovely country pub with a pleasant view of the canal way and boats."
  • "Absolutely stunning location. Staff very friendly and service was quick."
  • "This place is really nice especially on a lovely sunny day."

Cons:

  • "We were also freezing as they have pods outside so the door was constantly opening and closing."
  • "We were also disappointed that theirs no disabled parking had to pull up on the road to help my partner out of the car."
  • "For over £450 it should have been so much better."
  • "Management were conducting a telephone meeting on the table next to us and it wasn't something guests needed to hear."
  • "Parking wasn't the greatest with most spots taken but a leaving car gave us a spot."
  • "Just had the feeling that at 4.30ish in the afternoon we were a bit of an inconvenience."
  • "Unfortunately, it was quite cold in the restaurant, other diners saying the same and keeping their coats on to eat."

Value for Money

Pros:

  • "Lunch is always excellent and reasonably priced."
  • "Pudding was a very tasty citrus cheesecake, the bill was gentle on the wallet, the ambiance was warm."
  • "Not the cheapest but you get what you pay for."
  • "I disagree with other reviews - food really isn't that pricey and I'm not exactly minted!"
  • "Prices are reasonable."
  • "Great service, great food and really reasonable."
  • "Very friendly and helpful service. Just the right amount of attentiveness."

Cons:

  • "The only reason I didn't give five stars was because of their prices!!!"
  • "For the prices charged the service needs to be addressed."
  • "Much too Pricey."
  • "The mocktails seemed overpriced for what you got and £4.00 per additional side is quite cheeky."
  • "I thought that the prices were pretty expensive for the food that we got."
  • "Overall the cold mashed potato palava and lack of complimentary anything offered as a gesture of goodwill made this a restaurant I would definitely not recommend."
  • "Lovely setting but found the staff not very friendly and my seafood platter was truly awful it was so overcooked it all tastes like sawdust."

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