Allan Park Reviews Summary

Accommodation

Pros:

• "And one of the most comfortable beds I've slept in in a hotel."
• "Only £45 for a relatively comfortable room in a good central location"
• "Our room was large and nicely decorated though we were a bit put off by its location — we were down on the lower level right by the kitchen door."
• "rooms were clean to a high standard would use it again"
• "A fabulous room, huge comfy bed and nice extras that were replenished every day."
• "Room Was clean and tidy."
• "The 'Lomond' room was comfortable and spacious."

Cons:

• "Cold room, heater not working, main central light didn't work, no hot water for shower in the morning"
• "The room is spacious even though the bathroom needs updating."
• "Room a little dated but comfortable and perfectly adequate for price paid."

Service

Pros:

• "Accidentally left gold earrings in our room but they were found by staff and returned"
• "Staff were friendly and helpful Very attentive nothing was a problem"
• "The service was exceptional and the food was delicious"
• "The staff on 18 August between 1pm and 3pm were brilliant. Very friendly and attentive."
• "The service was fantastic with very friendly and attentive staff."
• "Richard and his lovely staff always make you feel welcome and relaxed."
• "Staff were wonderful, very friendly & attentive."

Cons:

• "More interested in chatting to her friend."
• "Not the customer service I was expecting and unfortunately means we won't return."
• "They were friendly and pleasant but appeared to be lacking in training as completely forgot to bring out our starters."
• "Every table was dirty with remnants of food/drink."
• "The owner who is occasionally seen sitting across from the bar with his laptop is strangely aloof and haughty in his attitude towards customers."
• "They just didn't care."
• "We felt neglected as the servers did not once ask us how our meal was."

Food

Pros:

• "The fish And chips where amazing"
• "Excellent Slow Cooked Shin of Beef and Fish & Chips."
• "Food was nice. Fish and chips is great with no frozen chips."
• "The food was very good"
• "The food was delicious, I had the haddock which was really fresh and tasty."
• "Food arrived quickly and was insanely good... Best fish & chips I have tasted in a long time, cooked to perfection."
• "The food we were served was beautiful, beautifully presented and very tasty."