Address: 100 George St, Edinburgh, EH2 3DF, United Kingdom
Phone: +441312204343
Rating: 4.6
based on 128 reviews.
Customer Service
Pros:
"Staff were very attentive, friendly & polite."
"Sales guys were so helpful. Nothing was any trouble for them."
"The staff was incredibly helpful, understanding, and patient."
"Staff were very helpful, helping me find what I was looking for and offering to reserve my size since it was out of stock."
"Staff are friendly, knowledgeable and more than happy to help you find the outfit you want."
"Very helpful young member of staff, willing to go out of their way to help."
"Customer service was outstanding we were kindly and politely helped by Kerion, polite and professional oh and very patient."
Cons:
"Don't have contactless payments or Google Pay facility which was embarrassing."
"I had to return a suit and the manager that I dealt with was extremely rude and initially would not refund my money."
"Wasn't impressed with a member of staff."
"Only downside for me was the interaction with the person who served us, very deadpan."
"Collection is good but staff isn’t helpful at all."
"Just visited the store to look at shoes. Two assistants greeted two sets of couple but didn't even acknowledge me."
"The pressure from the staff to have the suit altered was insensitive considering."
Product Selection
Pros:
"Ideal place to get menswear, huge choice of suits, shirts, ties, shoes etc."
"An entire suit including waistcoat, shirt & tie for only £125."
"A wide variety of menswear, hard to walk away empty handed."
"They are absolutely THE place to go for suits for prom or first job interview."
"Good quality clothing with reasonable prices."
"Wide range of products."
"Fantastic range of gents clothing."
Cons:
"Very disappointed with Slaters. I ordered 2 shirts and was telephoned they were ready for collection when I went in there was only 1 shirt and was told the other shirt was unavailable no apology."
"Opted for the higher priced suits, only to find out there was nothing available in my size."
"For a smaller guy like myself there isn't that of a wide selection."
"Different suits were bought, but the shirts suggested were the wrong size and did not go with the suits."
"Sold me an ill fitting Ted Baker suit."
"The downside of the whole experience was the staff trying to sell me a suit two sizes too big and blatantly lying to achieve a sale."
"Only disappointment was when I got home I realised that I'd been charged more for one shirt compared to the price on the sealed bag."
Price and Value
Pros:
"Love this store. I've stopped here since the 80's and they've always got great stock at brilliant prices."
"I bought a slick three-piece suit at a great price."
"The prices are good, very good. In fact I was amazed and will be going hear for work shirts and trousers in future safe in the knowledge I'm getting a bargain."
"Prices go from £ to ££££ .. plenty of choice, no matter your budget."
"Some good quality suits at great prices."
"Prices for the brands were better, than elsewhere."
"I got a beautiful 3piece black suit for under £150 they did all the alterations within 4 days and I'm delighted with the outcome."
Cons:
"In website they mentioned suit cover is free but they charged me £3."