The Mint Reviews Summary

Category: Pub Banstead

Address: Park Rd, Banstead, SM7 3DS, United Kingdom

Phone: +441737362785

Rating: 4.2
based on 213 reviews.

Atmosphere

Pros:

  • "A very pleasant pub with helpful staff."
  • "A lovely Restaurant with a small garden to sit in, well spaced tables inside and out."
  • "The resturant had the right ambience."
  • "A really lovely and homely pub/restaurant."
  • "Lovely atmosphere."
  • "The pub has a lovely atmosphere."
  • "It certainly has a nice atmosphere with good seating."

Cons:

  • "The ambience was nice but the quality of food was extremely disappointing."
  • "Down sides include no real outdoor space and a fairly old client base."
  • "Fire was on but it was cold. Spent most of the evening with my coat on."
  • "However no atmosphere, lack of choice for vegetarians on the Christmas set menu."
  • "Beyond mediocre."

Service

Pros:

  • "We were served by Andrew who was very friendly and attentive."
  • "The staff were a little busy but always very professional and gave very good service."
  • "Shocked that it wasn’t busy as fantastic service and delicious food."
  • "The service made the whole dining experience even better."
  • "The serving staff are always very friendly and professional giving an all around pleasant experience."
  • "The staff were very accommodating and very helpful, especially with the children."
  • "Service was good and friendly."

Cons:

  • "We waited 1 hour for our starter and the waitresses were rushed off their feet."
  • "No -one asked if our meals were ok."
  • "Waited another 10 minutes when no tables left in restaurant to pay, so had to get up to pay so we could leave."
  • "Appalling service from male server (other guests also complained about his attitude)."
  • "Service was slow to say the least."
  • "Service was severely lacking on the evening with team more concerned with chatting at the bar than serving tables."
  • "The staff seemed to have a knack of avoiding you and prefer to be laying up tables rather than serving the customers they have."

Food Quality

Pros:

  • "The food was delicious, no complaints at all."
  • "The food was served piping hot and was delicious."
  • "The Pork belly was so tasty as was the crumble."
  • "All the food was very well presented and was lovely."
  • "The food was amazing and great value."
  • "The food was well presented and delicious."
  • "The food was hot, tasty and fairly priced."

Cons:

  • "Food was pricey. Over £20 for small portion of seabass. £7.95 for a glass of wine. Too expensive."
  • "The ‘triple cooked chips’ are nothing of the kind, and are no better than Tesco frozen oven chips."
  • "Soup was like water and so bland."
  • "Steak was so tough it was inedible."
  • "The food was poor, I had hunters chicken that was a dry, overcooked piece of chicken."
  • "The Yorkshire puddings were flat like pancakes and soft in the middle and the meat was dry."
  • "The food was not up to scratch unfortunately. Over cooked beef, badly roasted potatoes and somehow everything was a bit tasteless."

Value

Pros:

  • "With a deal for two courses at a very reasonable price."
  • "Coffee was exactly how I like it."
  • "Food is excellent, the price is perfect for a treat, the setting is lovely."
  • "Good, friendly service and decent prices."
  • "The prices are reasonable."

Cons:

  • "£55 for two adults and one child eating from the children's menu. Not cheap for what you get."
  • "They are not open & transparent about prices as what you see on the menu is not the actual price because they add the VAT when the bill comes."
  • "You'd get a better roast/food from the carvery and have a lot of change from £55!!"
  • "Food ok but £3.50 for 12 chips."
  • "Didn't have starter we wanted so choose a cheaper one but then charged for more expensive one."

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