The Mint Reviews Summary
Category: Pub Banstead
Atmosphere
Pros:
- "A very pleasant pub with helpful staff."
- "A lovely Restaurant with a small garden to sit in, well spaced tables inside and out."
- "The resturant had the right ambience."
- "A really lovely and homely pub/restaurant."
- "Lovely atmosphere."
- "The pub has a lovely atmosphere."
- "It certainly has a nice atmosphere with good seating."
Cons:
- "The ambience was nice but the quality of food was extremely disappointing."
- "Down sides include no real outdoor space and a fairly old client base."
- "Fire was on but it was cold. Spent most of the evening with my coat on."
- "However no atmosphere, lack of choice for vegetarians on the Christmas set menu."
- "Beyond mediocre."
Service
Pros:
- "We were served by Andrew who was very friendly and attentive."
- "The staff were a little busy but always very professional and gave very good service."
- "Shocked that it wasn’t busy as fantastic service and delicious food."
- "The service made the whole dining experience even better."
- "The serving staff are always very friendly and professional giving an all around pleasant experience."
- "The staff were very accommodating and very helpful, especially with the children."
- "Service was good and friendly."
Cons:
- "We waited 1 hour for our starter and the waitresses were rushed off their feet."
- "No -one asked if our meals were ok."
- "Waited another 10 minutes when no tables left in restaurant to pay, so had to get up to pay so we could leave."
- "Appalling service from male server (other guests also complained about his attitude)."
- "Service was slow to say the least."
- "Service was severely lacking on the evening with team more concerned with chatting at the bar than serving tables."
- "The staff seemed to have a knack of avoiding you and prefer to be laying up tables rather than serving the customers they have."
Food Quality
Pros:
- "The food was delicious, no complaints at all."
- "The food was served piping hot and was delicious."
- "The Pork belly was so tasty as was the crumble."
- "All the food was very well presented and was lovely."
- "The food was amazing and great value."
- "The food was well presented and delicious."
- "The food was hot, tasty and fairly priced."
Cons:
- "Food was pricey. Over £20 for small portion of seabass. £7.95 for a glass of wine. Too expensive."
- "The ‘triple cooked chips’ are nothing of the kind, and are no better than Tesco frozen oven chips."
- "Soup was like water and so bland."
- "Steak was so tough it was inedible."
- "The food was poor, I had hunters chicken that was a dry, overcooked piece of chicken."
- "The Yorkshire puddings were flat like pancakes and soft in the middle and the meat was dry."
- "The food was not up to scratch unfortunately. Over cooked beef, badly roasted potatoes and somehow everything was a bit tasteless."
Value
Pros:
- "With a deal for two courses at a very reasonable price."
- "Coffee was exactly how I like it."
- "Food is excellent, the price is perfect for a treat, the setting is lovely."
- "Good, friendly service and decent prices."
- "The prices are reasonable."
Cons:
- "£55 for two adults and one child eating from the children's menu. Not cheap for what you get."
- "They are not open & transparent about prices as what you see on the menu is not the actual price because they add the VAT when the bill comes."
- "You'd get a better roast/food from the carvery and have a lot of change from £55!!"
- "Food ok but £3.50 for 12 chips."
- "Didn't have starter we wanted so choose a cheaper one but then charged for more expensive one."
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