Gomersal Park Hotel Reviews Summary

Staff and Service

Pros:

• "All members of staff encountered were absolutely lovely and very professional without being stuffy."
• "The staff are lovely and Friendly."
• "Jess on reception was so welcoming infact, all the staff working were lovely."
• "Staff were friendly and helpful where possible."
• "The staff are polite and lovely, can't do enough for you!"
• "The employees make this hotel they are so friendly and make you feel so welcome."
• "The staff were extremely professional and welcoming."

Cons:

• "Really bad stand in manager and event's manager, no idea about customer service or how to talk and deal with guest's."
• "The man at reception was very rude and argumentative."
• "Honestly, I have no idea why people gave them such high review. I personally think some of the staff are lack of training."
• "The breakfast staff were pretty rude and uninterested."
• "Staff weren't overly helpful or friendly."
• "Reception Staff are so unhelpful and rude!"
• "Staff was not helpful or friendly."

Rooms and Comfort

Pros:

• "The room wad lovely we had a Twin room. The beds very comfy and the room was lovely and clean."
• "Lovely bedrooms."
• "The room was very clean and the beds were totally my style from a comfort point of view, ie. Soft and supportive."
• "Bedrooms were very comfy and our suite was gorgeous."
• "The room was nice and very clean."
• "Rooms are really spacious and warm without the air conditioning."
• "We were really impressed with the room."

Cons:

• "Rooms dated beds uncomfortable rooms red hot pillows rock hard."
• "Run down tired hotel, rooms are in poor condition with fixtures failing."
• "There was no fridge in the room even though there was a cupboard for one."
• "Unfortunately the hotel room was extremely outdated and didn’t feel clean."
• "The rooms need updating and a good clean."
• "The bedrooms were rather outdated, small in size and the bed was rather uncomfortable."
• "The rooms however are very dated, blinds barely keep light out."

Facilities and Amenities

Pros:

• "The hotel is hidden away about 20 miles from Leeds and has great transport links including bus and despite being surrounded by trees which gives tranquility, the location is fantastic."
• "Spa lovely. Small pool. Clean changing rooms."
• "The pool area is really nice and we were told the kids swimming times when we arrived."
• "The leisure facilities were great, however the food needs some work."
• "The spa section was well equipped with a nice pool, sauna and gym accessible at no extra cost for the hotel users."
• "Spa is lovely, clean and easy to get around."
• "Spa is beautiful."

Cons:

• "The entire hotel was like a Sauna and it made the stay very uncomfortable."
• "The facilities in the hotel & spa are not always clean and working."
• "The steam room smells like it needs a thorough clean."
• "This isn’t the first time we have had a bad experience at the spa as last time we encountered rude reception staff along with no robes, slippers or towels even though it’s written on the website that we do."
• "Very tired room decor, blinds didn't work, extractor fan didn't work in the room."
• "Rooms are also a little dark due to no centre lighting."
• "The gym is pretty small and I just wish the pool was bigger!"

Food and Dining

Pros:

• "Pasta and sides of salad and broccoli excellent."
• "Evening meal was delicious."
• "The 3 course meal was delicious with large portions and they catered well for a gluten free diet."
• "The food in restaurant is brilliant and the breakfast was also very good."
• "The food was fantastic and the venue was beautiful."
• "Starters and main courses were very good and nicely presented."
• "The food in the restaurant itself was brilliant."

Cons:

• "WOULDN'T TOUCH WITH A BARGE POLE- NOT WORTH THE PRICE!"
• "Worst spaghetti bolognese I've never had."
• "The food was terrible also, it looked as if it had all come out of a packet."
• "Food definitely sub standard was only aired not hot very basic, pudding was the same."
• "The breakfast although plenty of it, left a lot to be desired, especially the chewy bacon."
• "Lunch was fatty meat with old crisps that were too soft to eat."
• "The only disappointing thing was the evening meal, which was quite poor compared to the exceptional one we had on the first visit."

Value and Pricing

Pros:

• "Great package pricewise too!"
• "The price for two 3 course meals was brilliant."
• "Good value."
• "Very good value for money, I would recommend the place for those who don't want to stay in the city centre."
• "The deal we got was fantastic value for money and we will absolutely be back."
• "Great food, great venue and will definitely be using again…"
• "All in all, a top stay, and we will be back."

Cons:

• "All in all, we paid for the most expensive day of the week even though we didn't have full use of the spa."
• "It’s over priced for what was available and the time we had."
• "Bit silly that it's £20 extra as a hotel guest."
• "Weird how to use the jacuzzi and a steam room it's £30 extra per person!!"
• "They charged our friend £14 for basically only a yogurt some scrambled eggs and beans."
• "The restaurant was nice, breakfast was nice but an expensive addon."
• "IMO rooms were not worth the hefty price tag. Tv didn't work, not enough power points and shower that was erratic."