The Castle, Tooting Reviews Summary

Service

Pros:

• "We're shown to our table by an extremely courteous waitress who was full of the joy of Christmas."
• "The staff were so so helpful and friendly."
• "Superb service, warm friendly and accommodating."
• "Lovely pub with super friendly and helpful staff."
• "Had a great time, service pretty quick and staff very friendly."
• "Really attentive / excellent table service, accommodating with ordering and paying."
• "The staff were friendly and helpful."

Cons:

• "Service can be quite poor at times especially over busy weekends."
• "Friends who were joining us gave up after waiting ages at the door for the welcomer to stop chatting to other customers."
• "Service was just a bit disappointing but the place is lovely."
• "Poor service and the staff are not very friendly."
• "The atmosphere here is fun but service is so slow."
• "They're so badly understaffed that I've walked out more often than actually stayed."
• "We waited for over an hour just to get our starter."

Food Quality

Pros:

• "Food was excellent, nice choice (try the triple cooked chips mmm)."
• "Food is good but expensive."
• "The food is delicious. the decor is beautiful."
• "Food was delicious, wine and coffees too 👍🏻"
• "The food was delicious and the staff were efficient and attentive."
• "Great food! Roast beef was fantastic, burgers great too."
• "The food is really good too!"

Cons:

• "Food is really basic."
• "They were £13 each and honestly a 3 year old would make a better burger than that."
• "The food is very very disappointing for the price."
• "The worst burgers we’ve ever had."
• "Fish and chips were no better. Massively below par for that price."
• "The roast potatoes were rubbish, soggy balls of carb."
• "The beef burger is not freshly made. Very dry and stale without flavour."

Ambiance and Decor

Pros:

• "What an amazing place the castle has all kind of sitting areas you fancy except the roof."
• "It's a Young's gastro pub. Good sized beer garden with lots of heated cabins."
• "The interior is decorated to a very high standard."
• "Very large pub. Pretty with lots of seats outside and fire pits inside."
• "The decor inside and outside is nice and organized providing a relaxing ambiance."
• "Aesthetically a gorgeous pub, much bigger than would be perceived from outside with the design inside creating an atmosphere of both spacious and cosy, somehow."
• "Well designed interiors - manages to fuse the traditional with the contemporary with reassuring ease."

Cons:

• "It's shame because this pub has such a lovely interior, and outdoor space, however, it is quite expensive in comparison to other pubs in the area."
• "Very expensive so would need a very healthy bank account to spend an evening here lol."
• "The whole pub had a horrible greasy smell as if the extractor fan wasn't working."
• "Very overpriced which you can sort of justify if the ambience etc is good. It's not though."
• "Strangely styled and soulless place, looks less like a pub and more like a American beach side lodge built out of drift wood and assorted flotsam."
• "The open kitchen in the middle of the place... creates a rather suffocating atmosphere and stinks clothes, hair etc."
• "It just feels all a little bit ... commercial. And busy."

Price and Value

Pros:

• "Some may think it's a little pricey for a pub chain, but it was backed up by decent quality."
• "Prices good for London."
• "Price was very economical."
• "Very reasonably priced too."
• "The drinks are fantastic!"
• "The enormous beer garden must be up there with the best in London."
• "The Castle has great selection of alcoholic and non-alcoholic drinks in a really nice setting."

Cons:

• "It's very expensive so would need a very healthy bank account to spend an evening here lol."
• "Drinks are quite expensive compared to nearby establishments."
• "Beautiful place but overpriced. Be prepared to pay £ 72 for two bottles of Primitivo Red wine."
• "Nice outdoor space but over priced drinks (c20% premium compared to other pubs in the area). Poor value food also."
• "It's grossly overpriced. We ordered 2 small bottles of water not realising that they are over £5 a bottle."
• "The quality served just doesn't justify the prices they charge."
• "Very overpriced and disappointing."