Afghan Palace Reviews Summary

Food Quality

Pros:

• "The food was really amazing. Soft, succulent meat that melts in the mouth, fresh hot naan and roti, perfectly done."
• "Kebabs are delicious (both lamb and chapli)."
• "Food is generally cooked good and tasty."
• "The food here is delicious and very affordable."
• "The food was delicious! Kebabs, and all other grilled items were juicy and perfectly cooked."
• "Food taste are awesome recommend to all who love to find authentic taste of Peshawari and Afghani food."
• "The most authentic Afghan food I have tried in London. Food was tasty and fresh off the grill."

Cons:

• "Meat is not fresh foul smell."
• "The meat wasn't cooked properly and the kerahe was bit tasteless."
• "The food was cold & raw uncooked smelled disgusting."
• "Food was disgusting, undercooked rice and very tasteless meat."
• "When trying the chicken, it was totally tasteless. No flavours or taste."
• "Kebabs are oily, kabali pilao seemed outdated, not worth the money."
• "The food was not fresh at all and mutton had a very foul and dirty smell."

Service

Pros:

• "Service was fantastic the staff were so attentive."
• "The waiters are humble and kind and provide great service."
• "Staff behaviour is good."
• "Fantastic fast service."
• "Good friendly prompt service.price is reasonable and food taste quite authentic - proper pishawri cuisine."
• "The staff was very friendly."
• "Very good authentic Afghan food, you can get to taste."

Cons:

• "Took ages to serve food on top of it owner was rude."
• "Pathetic customer service."
• "Bad service... Waited 30min to get the table ready and at least 1hour for just to give order."
• "Worst service possible. Food didn't arrive for 2.5 hours. Absolutely filthy. No management in sight."
• "Very negative, aggressive and completely non professional customer service."
• "Really woeful Customer service, they have no idea how to deal with customers."
• "The service was absolutely awful."

Cleanliness

Pros:

• "5☆ F&H rating at the door."
• "The tables get cleaned after each use which is a relief."

Cons:

• "Found big house fly.. in my plate."
• "This Used to be a Good Place to eat when they Needed MORE CUSTOMERS. but now its RUBBISH. always Dirty."
• "Another observation on this visit was how dirty the kitchen/serving area was."
• "There was broken glass on floor."
• "Even before eating I noticed my plate was dirty."
• "The floor was very dirty, they need to focus on hygiene."
• "Found big piece of glass in my plate."

Value for Money

Pros:

• "It's excellent value for money."
• "Still excellent value for money and nice and hot."
• "Can't fault this place for excellent value afghani food."
• "Good food at excellent prices."
• "Superb lamb biryani, very filling and excellent value."
• "Delicious, scrumptious, mouth watering, cheap good value meals at an amazing restaurant which is a hidden gem!"
• "A great restaurant to enjoy an authentic Afghan food! Such an amazing food!... very reasonably priced!"

Cons:

• "Ordered Kabuli pulao which had no flavour, barely any meat and other toppings."
• "Recently they increased their prices which is too much if you compare with others."
• "They charged 5 pounds extra although being a regular customer the quantity of food was also less!"
• "The prices are a higher than they should be based on serving size."
• "Whilst their standards have gone down quite a bit since their our last visit their prices have gone up considerably."
• "Very very disappointing. I spend £11 for a large portion of Sindhi Biryani and when I got home and opened it I was shocked!"
• "The food was of a low-mediocre standard."