Theatre Royal Glasgow Reviews Summary

Staff and Service

Pros:

• "Quick to get served at the café and bar, toilets clean, and staff mostly friendly and helpful."
• "Staff is very friendly and helpful."
• "Staff lovely and very helpful."
• "Staff are very efficient at getting people into the theatre so you don't have to queue long outside."
• "Staff are exceptionally helpful, approachable and friendly."
• "Staff were friendly and helpful at getting people to their seats."
• "The staff in here are amazing. So helpful and knowledgeable."

Cons:

• "Unfortunately the security staff are very rude."
• "Contacted staff who contacted a floor manager. Helpful at first then became discriminatory stating 'the seats are made for normal people'."
• "The ushers were quite rude inside the theatre."
• "Poor service great show. The security staff were not nice."
• "Staff should clamp down on people who talk through the performance as I had to tell them to shut up which caused an atmosphere."
• "Also the bar staff on level one was too aggressive."
• "I certainly didn't appreciate being called a disgusting name on the way out by said manager."

Seating and Comfort

Pros:

• "The entrance into the foyer is beautiful with the helical staircase and the bars on all levels are welcoming."
• "Seats are comfortable and we'll placed within the theater."
• "Comfortable seats, lockers for coats etc, bar and refreshments available and WCs are clean and tidy."
• "Seating for me was excellent providing great leg room in Row N, Seat 1 (aisle) of the stalls and the view of the stage was perfect."
• "Comfy seats, good view from both the balcony and the stalls."
• "The seating had ample space to feel comfortable."
• "The seats are very comfortable and even from the edges of the front row you can get a good view of the stage."

Cons:

• "It was so hot in the theatre it was difficult to enjoy the performance."
• "Great venue sadly my trousers and seats up in the balcony were not a hoot fit and kept sliding forward and uncomfortable."
• "Only problem was the uncomfortable seating, very little leg room and almost no cushioning on chairs."
• "Seats need to be a little off set, could not see all of the stage as there was a very large person in the seat in front."
• "Never book grand circle row A seats!! Although the view of the stage was superb, the warning of severely restricted leg room was not wrong!!"
• "One thing to notice is the seats are very close together and there is very small leg room."
• "The major let down was how extremely hot it was in the theatre during the show."

Facilities and Accessibility

Pros:

• "The accessibility of the Theatre Royal in Glasgow is now superb following their refit a few years ago."
• "An absolutely fantastic venue! Lovely modern interior with loads of comfy places to sit and wait for your show."
• "This is a fantastic venue, made even better since their refurbishment in the last couple of years."
• "The theatre is great - plenty of car parking nearby."
• "Wheelchair and buggies friendly."
• "Great disabled access. Lifts inside the foyer to all levels."
• "Their facilities include a free onsite ATM and cafe downstairs with a bar upstairs and lifts to each floor."

Cons:

• "Bar prices absolutely extortionate £8 for a glass of wine so my friend and I didn't bother."
• "But be prepared for the hefty cost of a beverage!"
• "Drinks are extortionate though so beware if you are buying a round!"
• "£10 for a pint of beer. This really isn't acceptable."
• "Take a loan out if you want a drink! £9 a glass of wine decanted into your very own plastic cup."
• "The café is small and seating is limited."
• "Love this theater but hate that they are VERY EXPENSIVE for drinks."

Performance and Experience

Pros:

• "Les Miserables, fantastic experience, best show ever."
• "We really enjoyed the ballet it was a great production, really liked the modern twist."
• "The cast and set were amazing and the band were fabulous and did the songs of queen justice."
• "Cinderella ballet was terrific. Artistic elegance at its best!"
• "Enjoyed the Priscilla Queen of the Desert musical tonight."
• "Amazing ballet (The Snow Queen) and lovely added touch to let you have pictures with a pair of dancers in costume."
• "Fantastic night seeing Sound of Music."

Cons:

• "It was not a good experience."
• "We attended the Theatre Royal, Looking Good Dead, as a birthday treat for my wife, and it was not a good experience."
• "The show 'Groan ups' wasn't quite what we expected but was still good entertainment, nice to be back in a theatre."
• "Great presentation of Cinderella spoiled by people in audience eating crisps, popcorn and opening and drinking coke cans during the performance."
• "Went to watch Groan Ups tonight 28.10.21 and I was in disbelief for the inappropriateness of its contents for a younger audience."
• "The show we went to see wasn't great but what made it worse was having to listen to people being seated after the show had started."
• "The evening was slightly spoiled by the very drunk, loud couple on my left."