Wyvern Theatre Reviews Summary

Comfort and Seating

Pros:

• "The seats are remarkably comfortable with enough space for reasonably tall adults."
• "Had a great night out with more space and greater comfort than recent trips to Theatre Royal Bath or Bristol Hippodrome... well done!"
• "The stage is nice and big for all to see."
• "The seats are comfy enough for a couple of hours."
• "We sat in Box B, that gave a full view of the stage, and the seats were comfortable."
• "Inside the theatre was excellent good views of the stage from all seats."
• "All the seats have a good view of the stage for anything happening at the front or at the back in the middle."

Cons:

• "Really uncomfortable watching the show as it was so Hot inside especially when the show is over 2 and a half hours long."
• "Rammed in for a Pantomime, seats too close together, small squeeze for me and NO leg room."
• "The theatre seats still very uncomfortable way too close together."
• "I'm only 6 foot tall and sat in the circle, the leg room is ridiculous! my knees were crushed against the seat in front so much so I'm bruised."
• "Leg room also very slim."
• "Seats are comfy but not the most spacious."
• "Though if you're a tall person you might find the seats a tad tight on the old knees."

Staff and Service

Pros:

• "Staff are very good."
• "The genuine welcome of the staff, their warmth and friendliness, make for a great experience from the outset."
• "Staff are all very helpful."
• "The staff were fantastic and helped and directed the crowds after the performance."
• "Staff and ushers were polite and very helpful."
• "Staff were friendly and couldn't be more helpful."
• "The staff are really friendly and helpful."

Cons:

• "When birthday messages were read out nothing for her, the children were very disappointed and the youngest who is 8yrs old was very upset."
• "Was very disappointed when you have the equipment for deaf people but it doesn't work properly."
• "The usherette placed someone in our seats, who had to move when we came into the auditorium 5 mins before show commenced."
• "I don't like the way you have to order, and be seated, the staff kept asking if we had finished our drinks."
• "Waitress service was slow to start and the drink took ages to come and was then wrong."
• "Until now I have had good service from the Wyvern and am a regular visitor, but their customer service in relation to ticket sales is very poor."
• "The sound technician was awful. Bass was too loud, and singers' voices were distorted."

Facilities and Accessibility

Pros:

• "It was a fantastic experience parking there."
• "They have a decent bar for refreshments."
• "Plenty of parking nearby."
• "All amenities were clean."
• "Wheelchair access is available to the theatre via a slope."
• "The theatre is quite small but this does mean that there are no bad seats."
• "Parking was right next door in the council car park."

Cons:

• "Disappointed that no extra ventilation measures in place, all doors closed."
• "Unfortunately the facilities are not really built to handle the volume of people that normally attend and as such you will always be queuing to get a drink or use the toilets unless you leave during the performance."
• "Nice evening with Gordan Buchanan. As for the theatre, there are too many steps and no lifts for disabled people."
• "Needs air-conditioning!"
• "The outside of the building is a disgrace, overgrown weeds all around it, on the external walkways and steps, smell of urine from drinks at night in places."
• "Male toilets only 4 of the 8 working."
• "The large flight of stairs up from the car park are quite a challenge in stiletto’s!!"

Value and Pricing

Pros:

• "What we had was well cooked and very tasty."
• "Drinks are moderately priced."
• "The coffee tastes good too and is reasonably priced."
• "There is a car park just outside which was £2 for over two hours after 6PM (£1 if under 2 hours)."

Cons:

• "Prices for drinks and snacks are expensive."
• "Question why are your drinks ridiculously expensive."
• "Drinks are expensive."
• "The drinks prices were quite so steep."
• "£6.10 for a beer! The bar is far too overpriced."
• "Only complaints are drinks are ridiculously expensive now."
• "We only gave 3 stars due to the rip off costs of the food and drink!"

Overall Experience

Pros:

• "I would highly recommend."
• "A thoroughly good time had by all."
• "Wonderful helpful staff ensure everyone has a good evening."
• "It was thoroughly hilarious. Worth going to see."
• "Very enjoyable evening."
• "Definitely worth a visit."
• "The show we saw was spectacular."

Cons:

• "The theatre looked sad and unloved."
• "Will likely stay away now because of this incident and attend venues elsewhere."
• "I was a little disappointed when I found it tucked away off the top of the High Street."
• "I won't be going back."
• "Such a shame and a sad evening."
• "It did not help that we did not enjoy the show we booked."
• "Can say I will never return to this place."