King's Theatre Reviews Summary

Customer Service

Pros:

• "Excellent customer service Enzo."
• "The staff were very polite."
• "Staff are always helpful and friendly."
• "On arrival the staff were extremely helpful."
• "Staff friendly and really helpful."
• "Staff were friendly and helpful, delivered drinks to your seat."
• "All staff I encountered were polite and helpful."

Cons:

• "Show was great, but spoiled by ushers talking constantly at the back."
• "Staff not friendly look like mask wearing robots."
• "The service at the Kings was poor."
• "Beautiful theater sadly staff we encountered were at best unwelcoming no apologise for delay in letting us in many of us less able."
• "Staff weren't the most informative at the bar and the guy who was at the seats wasn't the most approachable."
• "Not one, two but three staff members just ignored me!"
• "Visited for the rocky horror... we were continuously told to be quiet."

Seating Comfort

Pros:

• "The venue had old style seating but it was comfortable and warm on a driech Glasgow night."
• "Staff brilliant and seats comfy and spacious compared to some of the other theatres in the city."
• "Seats are comfortable stage and orchestral well managed."
• "The seats are not as snug as others so space wise you're comfortable."
• "Seats are also very tightly spaced with minimal legroom."
• "Seating and viewing are superb from almost every angle and level."
• "Cosy seating and beautiful acoustics."

Cons:

• "There's no leg room, There's no air con, you're squashed in like sardines."
• "If not for the uncomfortable seating, I’d have given them 5 stars."
• "Seats uncomfortable and need replaced."
• "However, the seating is absolutely shocking. There is not enough space between seats in the row and the legroom is abysmal."
• "Great show (Mama Mia) but the most uncomfortable seating ever."
• "The seats in the gallery are very small your shoulders will be touching the people next to you."
• "Seats becoming very uncomfortable and work is clearly needed to resolve this."

Facilities & Amenities

Pros:

• "Ordered ice cream and drinks at our seat for interval, great idea."
• "The building is beautiful too with friendly enough guides."
• "The ability to order food to your seat made things much easier with two kids in tow."
• "Lovely theatre with great acoustics!"
• "The theatre itself is an intimate and wonderful place."
• "The decoration is in good order and the sound during our show was excellent."
• "The bar was spacious and toilets have recently been renovated, super clean and modern."

Cons:

• "The bar was very expensive £3.50 for 500ml bottle of juice."
• "Also having nothing to dry your hands in the stalls gents is just unhygienic."
• "The venue itself is very old and the stairs to the top are steep and many."
• "The theatre lacks the facility to sit down and relax before the show with very little seating or bar capacity."
• "Bar prices were ridiculous."
• "The bars are CASHLESS which is utterly diabolical."
• "The seating in the gallery was very uncomfortable due to the restricted leg room."

Price & Value

Pros:

• "Tickets reasonably priced."
• "Drinks were an average price for the city centre."
• "The ice cream is reasonably priced and the drinks are what you would expect to pay for in a theatre."

Cons:

• "Theatre was great but your prices for 2 wines and a bottle of which was £2-90 is a disgrace."
• "The alcohol prices were eye-watering."
• "Very expensive. Cost £9 for 2 small ice creams."
• "Being charged £6.60 for a bottle of water and 7 Up and then almost £10 for two extremely small tubs of ice cream, makes the whole experience even more negative."
• "Bar prices also robbery, and £4.70 for a small 100ml tub (1 scoop) of ice cream is really taking a liberty."
• "Prices for food and drink far too high."
• "The price of drinks is also ridiculously high. £21 for a Budweiser and a white wine spritzer."

Atmosphere & Experience

Pros:

• "This is a good old traditional theatre in the heart of Glasgow."
• "Absolutely brilliant show!! Rock Orchestra by Candlelight."
• "The show was amazing scenery was magnificent 👏."
• "Great place. Seen loads of shows here and always been great."
• "The building is reminiscent of something from days gone by and helps transport you to imaginary lands whilst watching the show."
• "This theatre is the very embodiment of class."
• "Classy vintage theatre with fancy decor and perfect acoustics."

Cons:

• "Far, far too hot as well."
• "The heat in the theatre was horrible. It was so hot and stuffy we considered leaving earlier."
• "Whilst we really enjoyed the show, the heat in the theatre was oppressive."
• "They advertised good Covid procedures but virtually no one in the audience was wearing masks."
• "The theatre itself is very old and the stairs to the top are steep and many."
• "The cold theatre put a bit if a damper on the experience."
• "Very warm inside, not sure I would visit again in summer months."