Kingswood Bar & Restaurant Reviews Summary

Category: Restaurant Saint Austell

Address: London Apprentice, Saint Austell, PL26 7AP, United Kingdom

Phone: +44172663780

Rating: 4.5
based on 189 reviews.

Staff and Service

Pros:

  • "The staff are so welcoming and helpful."
  • "Staff were really friendly."
  • "The staff were attentive and friendly without being overbearing."
  • "The staff are friendly, helpful and hard working and appear to be happy in their work."
  • "Staff very attentive, nice comfortable and chilled atmosphere."
  • "The staff very friendly and welcoming."
  • "All the staff were lovely and very helpful."

Cons:

  • "Wouldn’t know customer service if it jumped up and smacked her in the face."
  • "We waited 1 hour 20 minutes from arriving to receiving our starters."
  • "Very Poor Service, family of 8 (4 of which were children) had to wait an hour for starters."
  • "Food was ok but service is always so slow?"
  • "The service is incredibly slow."
  • "Service was friendly but far from swift."
  • "Service at the restaurant was not to par and seemed unable to cope with the numerous tables."

Food Quality

Pros:

  • "The food was excellent, both at breakfast and in the evening."
  • "The chicken was tender and juicy, the roast potatoes cooked to perfection with rich gravy, stuffing and the usual vegetables."
  • "The food served at both dinner and breakfast was delicious and had good options for vegetarians."
  • "Delicious, delicious foods!! Hats off to the catering staff!"
  • "Our starters and desserts were exquisite."
  • "The linguine was excellent."
  • "The food was superb and the staff fantastic."

Cons:

  • "Good ingredients well cooked ruined by the presentation."
  • "The veg was way too much salt and pepper on the food."
  • "The whole thing was ruined by the large amount of Fennel in the gravy! All we could taste was aniseed after a couple of mouthfuls."
  • "Several problems: cocktail was weird and not as I'd requested; we were never asked if we wanted a drink with our meal; the salad dressing was vile."
  • "The food was terrible I ordered a fillet steak... it wasn't Like a fillet steak."
  • "Food was over cooked and I mean a good 5 mins over cooked. Too salty also."
  • "Food was really salty and the chicken really tough."

Room and Comfort

Pros:

  • "Room was very bright, large and comfortable."
  • "Rooms are absolutely beautiful, comfortable and have an expensive feel yet all at an affordable price."
  • "The room was fantastic."
  • "Rooms were a very good size, clean and comfortable."
  • "The rooms are beautiful and very tastefully decorated."
  • "The room was incredibly elegant."
  • "Rooms amazing- very spacious and clean."

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