Caballo Lounge Reviews Summary

Food Quality

Pros:

• "The sticky toffee pudding was alright and not too sweet with the vanilla ice cream."
• "Food came out really fast too and was totally delicious (I had the beef brisket)!"
• "The food was fresh, tasty and I was full at the end."
• "Every time I come here it's always a delight, food is lovely and they are conscious of dietary concerns."
• "The food was delicious. My mother in law loved it!"
• "The food was delicious, well cooked and beautifully plated."
• "Loved the food here, it came so quickly."

Cons:

• "The tapas for sharing was only really enough for one person."
• "Food was nice but not exceptional - the hollandaise sauce on the breakfast muffins wasn't great."
• "I thought the fried squid wasn’t fresh and the chicken wings were quite dry but flavourful."
• "The food is over seasoned and over priced."
• "The food was cold, was dry and flavourless."
• "The food took 1hr to arrive on both occasions I've been there and was bone dry."
• "The hash browns were bland, the toast was neither bread nor toast- just slightly warmed bread."

Service

Pros:

• "The customer service was very impressive!"
• "The staff here are impeccably polite, friendly and helpful."
• "Really warm and welcoming service."
• "Service was fantastic too, extremely polite servers, smiles all round and the service was really quick too."
• "The service was great and really friendly, attentive without being intrusive."
• "The staff were really helpful and friendly."
• "Service was top notch."

Cons:

• "We feel extremely discriminated against as the only reason they don’t want us at the establishment is because we have babies."
• "Rather than an apology, manager has the audacity to try to justify discrimination!!!"
• "Previously had a better review but last time we clearly said 'vegan' and received real milk in the porridge then were accused of lying by the manager."
• "They rejected every solution we offered for the six of us to sit outside in a big table. We even offered to serve ourselves but they refused."
• "We always come here and have a great experience. Unfortunately on New Year's Eve while ordering our drinks we found the bar maid rude and who seemed she did not want to be here."
• "They were quite rude and blunt and stated that it is busy and we just have to wait."
• "The waiter was unhelpful when our order was incorrect and cold."

Ambience

Pros:

• "Sunshine and good views, pub quiz and good atmosphere make it worth the visit."
• "Very cozy lounge with a nice atmosphere."
• "Nice decor, lovely ambience with nice views over the marina."
• "Great atmosphere."
• "The atmosphere here is very cozy."
• "Loved the ambience of the venue."
• "Chilled out atmosphere and plenty space for seats."

Cons:

• "We were limited to having to sit on the ground floor as had a buggy and due to the weather and the door being opened it was quite cold sitting down there."
• "The closed glass windows make it hot like an oven on the top floor, esp. on sunny days."
• "It was pretty loud so not very conducive for a soft conversation."
• "Front of the restaurant smelled like drains, we moved tables to get away from it."
• "There was shouting and screaming coming from the kitchen which was a bit annoying."