Tiempo Lounge Reviews Summary

Category: Lounge Sutton

Address: 73 High St, Sutton, SM1 1DU, United Kingdom

Phone: +442086427950

Rating: 4.5
based on 154 reviews.

Staff Service

Pros:

  • "The best way to find yourself is to lose yourself in the service of others." Staff are all very attentive."
  • "Visited for the first time and I liked the atmosphere. The staff were busy but friendly."
  • "Amazing full English served all day, they let us order it exactly as we liked. Fast friendly service!"
  • "First visit and based on that I will definitely return. Really friendly and efficient staff."
  • "Went for a midweek lunch and the place had maybe had half of the tables occupied so plenty of room and availability. Service was very friendly and quick."

Cons:

  • "However today I experienced the wrath of the staff for failing to “wait to be seated”."
  • "However, their service approach was a bit unconventional. You can order either at the bar or by scanning a QR code at your table, which you pay for right away."
  • "We had to wait more than 20 minutes after finishing the food to get the empty plates cleared."
  • "Food is great! But watch out for the restaurant manager, she's got short punk like hair, petite...very rude to customers."
  • "Furthermore the waitress told us to go and find a seat whilst someone brought me a high chair for my child yet I ended up having to go and collect one myself because they seemed to have forgotten about us."

Food Quality

Pros:

  • "The milkshakes are always excellent."
  • "I had the vegan burger with fries and it was really lovely! The vegan cheese was actually pretty good too."
  • "Visited for the first time and I liked the atmosphere. The staff were busy but friendly, as for the food it was okay but a little bland."
  • "The menu is excellent though and the tapas was a highlight."
  • "Great selection of food to choose from and the food is consistently good quality and freshly cooked. Best burgers in town."

Cons:

  • "A downside was the gluten free Arancinis they were muchy one bite and both myself and friend pushed the plate away!"
  • "I was disappointed with the double chocolate Oreo milkshake, as it tasted rather bland, more like milk with a hint of flavor."
  • "However, the food is grossly over priced with ridiculously small portions."
  • "We had the Tappas sharing board with 3 starters… all trash. It tasted like STALE oven food that I could have bought from Iceland."
  • "The food was dreadful my niece couldn't eat the mac n cheese which was swimming with grease it was a piping hot bowl of cheesy sauce with barely and pasta in it she only had 2 small mouthfuls then left it as it was making her feel queasy."

Price and Value

Pros:

  • "Certainly not the cheapest place nearby, but you're getting quality for the price (and quirkiness)."
  • "Price is average for London but the food is well worth it, all very high quality."
  • "Been here 2 times now...really good value for money...fractionally more than you'd spend at weatherspoons but 100% better quality so worth it."

Cons:

  • "Chose 6 of the tapas plates for £27.90 plus a sausage sandwich, 2 pints of lager and a coffee and got charged £46.10."
  • "Food is great! But watch out for the restaurant manager...refusing to change the bacon over when at the till I requested and paid extra for streaky bacon."
  • "Price wise is a little higher than expected but once I tried the food it was well and truly worth it!"

Ambiance and Decor

Pros:

  • "The decor here is super weird and I dig it. It doesn't really know what it wants to be and leans into that with mismatched art and mirrors all over the place."
  • "The vibe here is really nice, the staff were very polite and the menu has plenty of choice."
  • "The ambiance was fantastic with a spacious dining area and plenty of tables."
  • "Lovely location and great to sit by the window."
  • "The atmosphere is family friendly and a well decorated spacious interior."

Cons:

  • "And dogs are welcomed with smiles and a big bowl of water - always the sign of good people."
  • "Miami brunch is ok. Vegan smashed avo brunch was the nicest thing we had."
  • "The place is expensive for no good reason."
  • "The whole menu is amazing 👏 Breakfast is good the mushrooms🍄 were not tasty."
  • "Nice looking place but sadly can't comment much more as of yet due to not being able to have anything to eat here as sadly the wait for lunch was over an hour!"

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