Tail O' The Bank Reviews Summary

Food Quality

Pros:

• "Food was bang on and very reasonably priced."
• "Great food, staff all round great place... food is delicious 😋."
• "Just had a 24oz steak and it was excellent."
• "Both lunchtime and dinner time are perfect... the food is delicious."
• "The large plates of curry is absolutely brilliant and well worth the money."
• "Can't get enough of this place! The food is excellent."
• "Food was superb, haddock is the best in town."

Cons:

• "The burger was flavourless and not very warm in the middle and very dry."
• "The food we ordered wasn't good chicken was small. Too much coleslaw on the plate to make it look full."
• "The chicken was raw and still clucking on my plate."
• "The food was unappealing. It seemed factory outputted."
• "The last two times we have been the food has been extremely bad."
• "Food was poor quality and lukewarm."
• "Sub standard food, microwaved meal."

Service

Pros:

• "The staff were so friendly and polite, made us feel very welcome."
• "The welcome we got was lovely."
• "The staff are great so attentive and hard working and just young team."
• "Staff very friendly and attentive... Meal deal, very good value."
• "Staff were friendly and efficient."
• "Staff courteous and attentive from moment we entered until we left."
• "Staff were really friendly and really attentive."

Cons:

• "Booked a table only to find when we arrived that it was sit where you like and no one looking after bookings or directing people to tables."
• "I was out with another household and was told I had to be 1 meter away from them at different table by the girl seating people."
• "Every table was covered in plates and glasses."
• "The problem started when wanted another soft drink, there was nobody serving behind the bar."
• "Waited in 20 min queue and so after 30 mins wait the wrong dessert arrived."
• "Having 2 large parties in for communions and 2 bar staff on meant the queue for the bar almost doubled on itself."
• "Did not like the service I received waited for ages for the table to be cleared up from last customer."

Ambiance and Cleanliness

Pros:

• "Nice place to relax and have a meal."
• "Was clean and tidy."
• "The place is spotless and follows all covid rules."
• "Great location and plenty seating areas. All areas including the toilets are very clean."
• "Views over the river Clyde were an added bonus."
• "Very Nice layout and decor, good parking, pleasant staff."
• "Very cosy & homely feel love the Xmas decorations too."

Cons:

• "Restaurant freezing."
• "Can also tend to be noisy as they cater for families with young children."
• "The outside area was a disgrace."
• "A lot of IRA graffiti and backwards swastikas in the bathrooms."
• "Tables where all sticky and the carpet all worn."
• "Really poor. Dirty tables everywhere stacked high with uneaten food."
• "Went here for a Sunday lunch... but the table and chairs were filthy, used wipes on them and they were absolutely black, girl behind bar was not at all pleasant."

Value for Money

Pros:

• "And the prices were very reasonable!"
• "Super value and look forward to returning in the future."
• "Food is pretty good, prices are reasonable."
• "Great value for money and the food is delicious."
• "Good food, large portion sizes and fantastic service - altogether amazing value for money."
• "Great value meals and massive portion sizes."
• "And very reasonable prices too."

Cons:

• "Not much each individual restaurant can do but about it. Probably won't be going back to a hungry horse as the portions that set it apart from other chains are gone."
• "Food and prices reasonable but attracting the wrong people like funerals, christenings and other large groups that have and may cause trouble."
• "Drinks a bit pricey (or I was overcharged) £11 for a Carlsberg Pilsner and a Strongbow Dark fruits."
• "Portions smaller and underwhelming on new menu."
• "Food is still quite poor."
• "Soup had hard lentils, chicken was rubbery, mash had clearly been microwaved."
• "The food was terrible, family meal kind of ruined it."