Address: West Port Hotel, 170 South St, St Andrews KY16 9EG, United Kingdom
Phone: +441334473186
Rating: 4.3
based on 164 reviews.
Service
Pros:
"The staff could not have been more accommodating. Nothing was too much trouble."
"Service was lovely. Staff were attentive polite and helpful."
"Made to feel welcome from minute we walked through the door. Staff so friendly and service is excellent."
"Staff were so friendly and chatty."
"Service was excellent, very friendly and responsive staff."
"Staff friendly and efficient."
"Laura who helped us check in and out was so nice and accommodating."
Cons:
"The food was delicious but I'm afraid service was not good. Server chatting for so long with other customers that I thought she was customer too!"
"Waited too long for service. Nearly 30 minutes between starter and main."
"Food below average. The service was exceptionally slow."
"Refurbishment looks lovely. However went for a meal tonight and service was exceptionally slow."
"Service was then *really* slow, they brought the wrong food and billed us for it too."
"Service extremely slow, waiter then spilt the drinks on us which kind of rounded the evening off."
"Very disappointed particularly by the service which was extremely slow."
Food Quality
Pros:
"Despite restrictions had a fabulous meal in the restaurant marque. Fish pie was the best I have had and husbands venison was perfect."
"Had a very nice evening at The Saint! I was especially impressed with how delicious the egg over pork chop with apricot was!"
"The fish and chips were excellent, and the steak salad (new potatoes, cucumber, black sausage) was perfect."
"Food amazing staff very helpful and very pleasant, really enjoyed our meal, starters great."
"Really tasty comfort food with a twist."
"Popped in for a quick bite. Opted for a starter and chips. Food was excellent - tasty, fresh and attractive!"
"Breakfast was delicious."
Cons:
"Food was terrible and overpriced."
"Some of the beef came rare so went back to be cooked properly."
"Service station food at airport prices."
"Veg Thai curry was disappointing as it was full of tinned/frozen sweetcorn."
"Arguably some of the worst food I've ever had in St Andrews."
"Very disappointing evening, fish was slimey, chips were burnt."
"Starter was harissa flavoured cauliflower... Absolutely pathetic. Service station food at airport prices."
Ambiance and Location
Pros:
"Fabulous overnight stay! Although the Saint looks small from the outside it really is a Tardis."
"This is an easy walk from the bus station and an easy walk to the cathedral/castle and old golf course."
"The food was great and the ambiance was super!"
"Beautiful, modern (but still cozy) light-filled space."
"Lovely pub. Having last visited when it was still the West Port we were really pleased it had been made even better."
"The Saint is in a great central location."
"Great outdoor area which is dog friendly."
Cons:
"The only thing I'd say negative was the dire need to clean down some of the seating and patch up the seats with holes as the place was looking a little tardy."
"Not what I call dog friendly... 🤦"
"Absolutely covid wired. Extremely uncomfortable experience. Not relaxing in the slightest. Wouldn’t recommend at the moment."
"Outdoor dining area has very old rickety tables."
"Half way through the meal the lights dimmed the sound system cranked up to announce a quiz would be starting we could not hear each other at the other end of the table."
"Only downfall is it can be quite noisy with traffic early in the morning."
"For nearly six quid I'd have expected more than three florets."
Value for Money
Pros:
"Well priced we thought."
"Good selection of drink and reasonable quality food."
"Burger and chips were good."
"Menu has a broad selection, good prices for cocktails."
"Fed a family of seven for less than £10 per head."
"Price was reasonable for 3 adults too."
"Well worth every penny."
Cons:
"Cocktails overpriced/tiny."
"Food was terrible and overpriced."
"Service station food at airport prices."
"The food is very overpriced."
"Alcoholic drinks and food seemed to be on the expensive side."
"However not worth the money. Disappointed."
"Very disappointed in both the lunch and service. Waited 40 minutes for meal to arrive and my salad was not as described on menu."