The Waverley Reviews Summary

Accommodation

Pros:

• "Comfy, clean rooms and wonderful bed with a choice of thick and thin pillows lol!"
• "The room was very cosy, clean, quiet (didn't hear anything from other rooms) and the bed was really comfy."
• "Rooms were so cozy, staff were great."
• "Rooms very clean and well maintained."
• "Our room was clean and cosy."
• "Rooms have TV and tea & Coffee making facilities and are very comfortable."
• "The rooms are beautiful and well equipped."

Cons:

• "Bathroom needed some TLC but room was okay and bed was comfortable."
• "Bad nights sleeping due to road noise all night, room stank of fresh paint which was still wet."
• "Our room... window looked directly on to the pub garden and everyone could see in as well."
• "Room needed decorating room very cold had to ask for a heater."
• "Wi-fi wasn't great though and the windows in room wouldn't open."
• "Woken up very early with trucks loading and unloading this wasn't the room that was on four in a bed."
• "The actual accommodation could do with some TLC."

Food Quality

Pros:

• "The food is good & well presented."
• "The food was spectacular and was beautifully cooked fresh."
• "The quality of the food was at a high standard, flavoursome, well presented and portion size was just right."
• "Fish and chips is easy to get wrong but not here, it was really good, not greasy but crispy and reasonably priced."
• "The food was superd, totally loved the beef and ale pie."
• "The food was delicious and bountiful."
• "The food well it speaks for itself but I can say from experience the food is an absolute hit flavours are so tasty an everything is fresh an looks good as well as tasting awesome."

Cons:

• "The food was not really our cup of tea, it was a bit greasy and not the right flavour."
• "Unfortunately food pretty disappointing, minimal effort pub ping food."
• "Used to be great for a meal but has went downhill no longer fresh hand cut onion rings but cheap frozen ones."
• "The food we received was terrible, the soup was served in a very small portion and the steak was the worst we had ever tasted."
• "The food was very poor. Slow roast lamb must have been sponsored by Dunlop, as it was made of rubber."
• "The worst food ever and that’s not being rude as the girl serving was very nice but the food was a disgrace."
• "Food was awful... Did have added extra of 12inch black hairs in my dinner though."

Service

Pros:

• "All staff really friendly and accommodating, service super fast."
• "Staff excellent entertainment excellent."
• "Staff were really nice & food was excellent, especially as the rugby was on."
• "Very friendly staff, food was excellent and quick service."
• "Fantastic service very accomading and friendly happy to help with any questions felt very relaxed and welcoming."
• "The staff were super accommodating, even though the place was super busy with the footie on."
• "Our dinner was absolutely delicious and the service was very fast."

Cons:

• "Initial service was a little slow and I did have to help myself to a menu once seated."
• "The staff need retraining to say the least."
• "Service was a little on the slow side."
• "Staff here are very very rude."
• "Couldn't get a seat for dinner. Had to wait over an hour to be seated."
• "The service was simply awful. Poor attitude, we waited for everything and the place was completely empty."
• "Service not so good as lady running the bar and waiting on."

Ambiance & Facilities

Pros:

• "The beer garden out back is cleverly designed and lovely to sit in."
• "Traditional Scottish pub with a fantastic atmosphere & often live music."
• "The pub itself is very cosy and was beautifully decorated for christmas."
• "Very dog friendly which was a major + on our behalf."
• "The pub is nicely decorated and clean."
• "Nice wee pub in the centre of Callendar."
• "It is a stunningly beautiful place too, with some fantastic shops and friendly people."

Cons:

• "Full of local riff raff and undesirables."
• "Also the toilet door handles were very grubby and needed either cleaned or replaced."
• "My recommendation is NOT! to stay there."
• "Basic decor, like Weatherspoons but worse."
• "Standard bar. Looks nice, tidy and clean with nice decor but full of local riff raff and undesirables."
• "No atmosphere, no heating on, left my coat on whilst eating my meal."
• "Kids microwaved frozen pizza."