Address: 12 William St, Edinburgh, EH3 7NH, United Kingdom
Phone: +441312256599
Rating: 5.0
based on 298 reviews.
Customer Service
Pros:
"Would definitely recommend them, both Liam and Bradly were great throughout the process."
"Couldn't be happier with the service - even when getting the ring resized this only took 1 day."
"Had the best experience shopping for wedding rings at Liam Ross!"
"They accompanied us in every step of the process and took the time to show us around."
"Brad and the team were so helpful."
"The friendliness, help and reassurance at every stop of the process is second to none."
"Service is second to none. We would not go anywhere else!"
Cons:
No negative comments regarding customer service were provided in the reviews.
Quality and Craftsmanship
Pros:
"And he was able to produce a beautiful ring according to my (extremely demanding and unrealistic) time schedule!"
"Fabulous service, fabulous jewellery!"
"They fit perfectly together and look amazing."
"I'm blown away with my bespoke ring which was made from existing Jewellery."
"The jewellery is first class with great craftsmanship which we are delighted with."
"The final product shows great workmanship, especially the hinged shank arrangement that allays any fears of not being able to remove the ring over a slightly larger knuckle !!"
"Liam created a delicate, diamond wedding band to compliment my antique style sapphire and diamond engagement ring, beautifully."
Cons:
No negative comments regarding quality and craftsmanship were provided in the reviews.
Value and Pricing
Pros:
"I thought the prices were really good and very competitive."
"We were also pleasantly surprised by the costs."
"Also, considering the price of high street rings I was shocked at the value, we paid less than we would have paid for a beautiful bespoke ring and the stones that Liam managed to get for us were a much higher quality than we would have been able to afford elsewhere."
"It was much cheaper and faster than I expected."
"His price was competitive too."
"Would highly recommend Jewellery by Liam Ross. A really stress free experience and reasonably priced for a custom ring design."
"He ordered something else in for my ring which was better value once I picked the shape, and it was a gorgeous stone with good specs for less than we expected."
Cons:
No negative comments regarding value and pricing were provided in the reviews.
Design and Personalization
Pros:
"I commissioned a signet ring to be designed and made up with our family crest."
"Liam understood my requirements straight away and knew that the two rings needed to be very special in design as they would hold great sentimental meaning to myself."
"The level of personalisation is amazing, down to selecting the central diamond."
"Caryn's mock up of the ring was stunning and helped me ask for small changes to the final product, they didn't hesitate when asked to make small alterations."
"Liam was brilliant at working with us to refine our ideas and fusing elements of what we liked to produce something beautiful, unique and ultimately that felt right for me."
"Really enjoyed working with Liam & Caryn to produce a ring to our own design using yellow gold, diamonds & morganite stones."
"Liam designed my engagement ring using diamonds from my future mother in law and a new one. I am over the moon with how it turned out and the added specialness of being able to have my future family in the design."
Cons:
No negative comments regarding design and personalization were provided in the reviews.