Jewellery By Liam Ross Reviews Summary

Category: Jewelry store Edinburgh

Address: 12 William St, Edinburgh, EH3 7NH, United Kingdom

Phone: +441312256599

Rating: 5.0
based on 298 reviews.

Customer Service

Pros:

  • "Would definitely recommend them, both Liam and Bradly were great throughout the process."
  • "Couldn't be happier with the service - even when getting the ring resized this only took 1 day."
  • "Had the best experience shopping for wedding rings at Liam Ross!"
  • "They accompanied us in every step of the process and took the time to show us around."
  • "Brad and the team were so helpful."
  • "The friendliness, help and reassurance at every stop of the process is second to none."
  • "Service is second to none. We would not go anywhere else!"

Cons:

  • No negative comments regarding customer service were provided in the reviews.

Quality and Craftsmanship

Pros:

  • "And he was able to produce a beautiful ring according to my (extremely demanding and unrealistic) time schedule!"
  • "Fabulous service, fabulous jewellery!"
  • "They fit perfectly together and look amazing."
  • "I'm blown away with my bespoke ring which was made from existing Jewellery."
  • "The jewellery is first class with great craftsmanship which we are delighted with."
  • "The final product shows great workmanship, especially the hinged shank arrangement that allays any fears of not being able to remove the ring over a slightly larger knuckle !!"
  • "Liam created a delicate, diamond wedding band to compliment my antique style sapphire and diamond engagement ring, beautifully."

Cons:

  • No negative comments regarding quality and craftsmanship were provided in the reviews.

Value and Pricing

Pros:

  • "I thought the prices were really good and very competitive."
  • "We were also pleasantly surprised by the costs."
  • "Also, considering the price of high street rings I was shocked at the value, we paid less than we would have paid for a beautiful bespoke ring and the stones that Liam managed to get for us were a much higher quality than we would have been able to afford elsewhere."
  • "It was much cheaper and faster than I expected."
  • "His price was competitive too."
  • "Would highly recommend Jewellery by Liam Ross. A really stress free experience and reasonably priced for a custom ring design."
  • "He ordered something else in for my ring which was better value once I picked the shape, and it was a gorgeous stone with good specs for less than we expected."

Cons:

  • No negative comments regarding value and pricing were provided in the reviews.

Design and Personalization

Pros:

  • "I commissioned a signet ring to be designed and made up with our family crest."
  • "Liam understood my requirements straight away and knew that the two rings needed to be very special in design as they would hold great sentimental meaning to myself."
  • "The level of personalisation is amazing, down to selecting the central diamond."
  • "Caryn's mock up of the ring was stunning and helped me ask for small changes to the final product, they didn't hesitate when asked to make small alterations."
  • "Liam was brilliant at working with us to refine our ideas and fusing elements of what we liked to produce something beautiful, unique and ultimately that felt right for me."
  • "Really enjoyed working with Liam & Caryn to produce a ring to our own design using yellow gold, diamonds & morganite stones."
  • "Liam designed my engagement ring using diamonds from my future mother in law and a new one. I am over the moon with how it turned out and the added specialness of being able to have my future family in the design."

Cons:

  • No negative comments regarding design and personalization were provided in the reviews.

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