360 Jewellery Reviews Summary

Category: Jewelry store London

Address: 66 Hatton Garden, London, EC1N 8LE, United Kingdom

Phone: +447730363351

Rating: 5.0
based on 121 reviews.

Custom Design and Craftsmanship

Pros:

  • "Si created something beyond what I could've imagined using CAD."
  • "Simon and team took apart the old rings - making sure that nothing was lost and made the most beautiful eternity ring."
  • "360 Jewellery was the perfect place to create the bespoke engagement ring I had envisioned for my fiancée."
  • "Si managed to keep all the original features of the Art Deco ring and set a new diamond into a bespoke basket."
  • "From start to finish amazing customer service and help from Simon with design and creation of a truly unique necklace for my wife's birthday."
  • "I had the most amazing ring made by 360 at a fraction of the cost I was quoted by retail jewellers."
  • "The craftsmanship and service that Simon and his team provided was above and beyond what was expected."

Cons:

  • No negative comments related to custom design and craftsmanship were provided in the reviews.

Customer Service and Communication

Pros:

  • "The passion and enthusiasm held by those at 360 jewellery is unparalleled."
  • "They were very quick and professional, I would highly recommend them not just for engagement rings and wedding bands."
  • "During the making, Simon kept me informed sending me pics and videos, which I thought was a great touch to the experience."
  • "The communication and friendly advice from Jamie was really welcome and I was so grateful for their help."
  • "The communication was excellent throughout the whole process, with video calls and messaging."
  • "Jamie was incredibly helpful and involved, guiding me through the process with open and honest conversations."
  • "Throughout the whole process Simon kept me up-to-date with progress photos and once the process was complete the collection of the ring was made to feel like a truly special occasion."

Cons:

  • No negative comments related to customer service and communication were provided in the reviews.

Value and Pricing

Pros:

  • "Amazing products and service at reasonable prices."
  • "Creating an amazingly crafted bespoke ring for me at a ridiculously great price."
  • "The look and quality of the ring was INSANE!! So much better than anything I could have gotten from a shop and quite incredible value at that!"
  • "Couldn’t recommend more for affordable custom jewellery!"
  • "The quality of the work is fantastic and at a great price."

Cons:

  • No negative comments related to value and pricing were provided in the reviews.

Overall Experience

Pros:

  • "A wonderful experience from start to finish. We're super chuffed."
  • "Bespoke and personal experience when selecting my wife's engagement ring which can be a daunting task for any man but 360Jewelley made it a fun and exciting process."
  • "The end result is unreal and my fiance absolutely loves it!!"
  • "Its bloody stunning, beautiful craftsmanship and a wonderful and personal experience to have."
  • "The whole design process was just an absolute joy and Si and the team helped me realise the ring of my dreams."
  • "We felt in really safe hands working with Si on our ring designs."
  • "The end product was top quality!"

Cons:

  • No negative comments related to the overall experience were provided in the reviews.

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