Address: 66 Hatton Garden, London, EC1N 8LE, United Kingdom
Phone: +447730363351
Rating: 5.0
based on 121 reviews.
Custom Design and Craftsmanship
Pros:
"Si created something beyond what I could've imagined using CAD."
"Simon and team took apart the old rings - making sure that nothing was lost and made the most beautiful eternity ring."
"360 Jewellery was the perfect place to create the bespoke engagement ring I had envisioned for my fiancée."
"Si managed to keep all the original features of the Art Deco ring and set a new diamond into a bespoke basket."
"From start to finish amazing customer service and help from Simon with design and creation of a truly unique necklace for my wife's birthday."
"I had the most amazing ring made by 360 at a fraction of the cost I was quoted by retail jewellers."
"The craftsmanship and service that Simon and his team provided was above and beyond what was expected."
Cons:
No negative comments related to custom design and craftsmanship were provided in the reviews.
Customer Service and Communication
Pros:
"The passion and enthusiasm held by those at 360 jewellery is unparalleled."
"They were very quick and professional, I would highly recommend them not just for engagement rings and wedding bands."
"During the making, Simon kept me informed sending me pics and videos, which I thought was a great touch to the experience."
"The communication and friendly advice from Jamie was really welcome and I was so grateful for their help."
"The communication was excellent throughout the whole process, with video calls and messaging."
"Jamie was incredibly helpful and involved, guiding me through the process with open and honest conversations."
"Throughout the whole process Simon kept me up-to-date with progress photos and once the process was complete the collection of the ring was made to feel like a truly special occasion."
Cons:
No negative comments related to customer service and communication were provided in the reviews.
Value and Pricing
Pros:
"Amazing products and service at reasonable prices."
"Creating an amazingly crafted bespoke ring for me at a ridiculously great price."
"The look and quality of the ring was INSANE!! So much better than anything I could have gotten from a shop and quite incredible value at that!"
"Couldn’t recommend more for affordable custom jewellery!"
"The quality of the work is fantastic and at a great price."
Cons:
No negative comments related to value and pricing were provided in the reviews.
Overall Experience
Pros:
"A wonderful experience from start to finish. We're super chuffed."
"Bespoke and personal experience when selecting my wife's engagement ring which can be a daunting task for any man but 360Jewelley made it a fun and exciting process."
"The end result is unreal and my fiance absolutely loves it!!"
"Its bloody stunning, beautiful craftsmanship and a wonderful and personal experience to have."
"The whole design process was just an absolute joy and Si and the team helped me realise the ring of my dreams."
"We felt in really safe hands working with Si on our ring designs."
"The end product was top quality!"
Cons:
No negative comments related to the overall experience were provided in the reviews.