The White Horse Reviews Summary

Atmosphere

Pros:

• "Relaxed, friendly gastro pub with good food and service."
• "Ceilings are quite low so quite noisy when full, but that just adds to the atmosphere."
• "The atmosphere was comfy and chilled and got busier within the hour."
• "The atmosphere is perfect; an amazing all round experience."
• "Friendly and welcoming atmosphere. Always feel comfortable and relaxed."
• "Very nicely laid out and very pleasant atmosphere."
• "A cosy atmosphere and lots of smiling faces."

Cons:

• "Inside looks clean but a little dark."
• "The pub itself has a large, yet cosy feel about it."
• "The atmosphere is great especially when quiet."
• "The pub itself is well-laid out and contemporary looking without losing too much of the cosy feeling you get when you walk into an old pub."
• "There is a lovely feel to the place and it's definitely up there for a warms summers evening and time with family or friends."
• "Lovely decor - fresh but twee."
• "We was then sat on a table near the bar which was stood over by others waiting to be served."

Service

Pros:

• "The service was really lovely and I mean really lovely, friendly, fun, down to earth."
• "Friendly service, friendly staff."
• "The staff were incredible! So lovely so professional."
• "Both starters and main meals arrived quickly, beautifully presented, hot and tasty."
• "The waitresses were professional and made some good recommendations."
• "The servers were back and forth constantly, working very hard… And it was good to see other members of staff pitching in and helping out."
• "The staff were very accommodating as we booked fairly last minute and managed to get a table for 20:30."

Cons:

• "We sat down at 12:30 and after half an hour I had to go to the bar and ask for service as nobody had even asked us for a drinks order."
• "Our reservation was messed up on a very important day."
• "Booked to celebrate Fathers day today and it was a let down experience unfortunately, booked for 12.45 and started eating at 2.15pm."
• "We believe they was over booked that day."
• "Took 25 minutes to get dessert - wasn't that busy at all so no reason to take so long."
• "Service was slow, food order was wrong even after pointing out to the staff it was incorrect."
• "Then waited a fairly long time to be asked what drinks we wanted, then a further 15 minutes to actually get then; the pub wasn't overly busy, so no real reason for the delay."

Food Quality

Pros:

• "Relaxed, friendly gastro pub with good food and service."
• "The food was great, but having dogs around us and even coming to the table, touching me was really not a pleasant experience."
• "The food was outstanding."
• "Both ordered the Dirty Burger with Fries and we were not disappointed, loads of gooey cheese and a great tasting beef burger."
• "The food was very tasty."
• "Both starters and main meals arrived quickly, beautifully presented, hot and tasty."
• "The food was amazing I really enjoyed my half roast chicken, the gravy was really tasty and the chips were nice and crispy."

Cons:

• "The burger was over-cooked and completely dry so I returned it."
• "The potatoes were soggy and not at all crispy and the vegetables were all mixed up in a kind of melange...not very attractive."
• "Had the Sunday roast but I was not overly impressed... I am not sure I would return and at £16.99, I have had better for less."
• "Food was ok, but two of us ordered Sunday lamb which didn’t taste like lamb!!"
• "The roast was cold, the potatoes were rubbery, so clearly reheated, and the chicken had a reheated taste."
• "Very expensive for what you get. That’s half a glass! They both came half full."
• "My Sunday lunch was disappointing, as half my Duo of Beef was inedible."