Lyttelton Arms Reviews Summary

Category: Gastropub

Address: Bromsgrove Rd, Hagley, Stourbridge DY9 9LJ, United Kingdom

Phone: +441562882213

Rating: 4.3
based on 436 reviews.

Food Quality

Pros:

  • "The food was delicious - very tasty and good portions."
  • "It was a buffet lunch, and it was all delicious."
  • "The smoked haddock fishcakes melted on your mouth, and was a lovely sized portion."
  • "The food was incredible, one of the best burgers I've had!!"
  • "Delicious lunch of maple glazed pork belly with scallops."
  • "The food was just beautiful!"
  • "The food was fantastic with plenty of choice including some great healthy options."

Cons:

  • "The food needed to be hotter and there wasn't enough gravy so was a little dry."
  • "Ate here expecting good things but the scallops were like rubber (and also tasted off) and I ended up getting food poisoning the next day."
  • "Cold with overpriced average food, small portions."
  • "Really disappointed, the food wasn’t great at all."
  • "The preparation quality and taste of the food however fell short of an acceptable standard."
  • "The cheese was dry, the croquettes were tasteless and dry."
  • "The food was decidedly average at best."

Service

Pros:

  • "Customer service went above and beyond."
  • "We were served by a young man named Luke who from the offset was very friendly and professional."
  • "Really nice atmosphere, the staff were very attentive and the food tasty."
  • "The service was top drawer thanks to Luke who was polite, attentive and professional."
  • "The serving staff and waitress were amazing and very accommodating."
  • "The staff were very polite and attentive, getting all the booking preferences exact."
  • "The service was absolute top notch, polite attentive but not intrusive."

Cons:

  • "Lastly we were sat downstairs in an odd corner next to an overloud speaker which wasn't ideal."
  • "Not only were we served food far earlier than we wanted to be but one of them was even the wrong dish."
  • "The staff never apologised just dropped the plate didn't ask if we needed anything else and walked off."
  • "Our waitress did not return to the table to ask how our food was, nor did she ask when presenting the bill."
  • "The service was abysmal. We waited 45 minutes for our food and a further 40 minutes for our dessert."
  • "Service unattentive. Left for ages before drinks order."
  • "The poor service outwayed everything else."

Ambiance & Decor

Pros:

  • "The decor is lovely, lots of green and gold with very nice furniture."
  • "Loving setting and interior, felt very festive and welcoming."
  • "Cosy, but not in an old country pub way...the lighting is fantastic which adds to an overall very trendy and upmarket feel."
  • "Impressed by the decor and ambience."
  • "Absolutely fabulous place. Welcoming staff, delightful atmosphere."
  • "Such a wonderful spacious restaurant, great menu and wonderful atmosphere."
  • "Beautifully decorated interior in an older style building."

Cons:

  • "There are plenty of car parking spaces although not well lit."
  • "Also the area we were in smelled strongly of an overflowing toilet."
  • "Overrated pub, shabby decor & seating."
  • "The only downpoint I would say was on very cold days like today we didn't feel warm enough in there and maybe should of been seated somewhere warmer."
  • "The biggest downside to the evening was the fact that the Air Conditioning units in the Restaurant were not functioning."
  • "We was all very hot in the room I know Aircon was not working."
  • "All style and no substance / this is obviously a “place to be seen” but does not deliver, price of food is writing cheques which the quality can’t cash."

Value

Pros:

  • "I thought it was reasonably priced too."
  • "The food was delicious and well worth the price."
  • "After eating our meal, you understand that it is well worth it!"
  • "Overall a lovely, leisurely family meal and we all thought well priced for the quality of service, food and environment."
  • "Good meal with 50% discount off main meals."
  • "The best vegan menu I've ever been offered in a non-vegan exclusive venue."
  • "We couldn’t have wished for a better experience."

Cons:

  • "Watch your prices at the bar, £11.80 for a 250ml wine, very expensive place once bitten twice shy so never again 😅"
  • "You’re basically paying for the pretentious surroundings, don’t bother eating here, drive on by & save your money!"
  • "Was somewhat surprised that for the extra £4 it cost there were only 4 prawns. £1 a prawn seems excessive to say the least!"
  • "In my opinion the Lyttleton Arms is overpriced for the food and experience you get."
  • "Would avoid prosecco and wines as X3 what you'd pay in supermarkets for same bottle."
  • "The only downside is food is a little pricey."
  • "For the money, over twice the price of still good but more modest places they need to do a lot better."

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