Address: 14 London Rd, Great Glen, Leicester LE8 9GF, United Kingdom
Phone: +441162592265
Rating: 4.2
based on 115 reviews.
Service
Pros:
"Service is great, food a bit hit and miss unfortunately, however they offered to remove the cost of the meal before we had finished letting them know it wasn't up to standard which was awesome."
"From start to finish the staff were very attentive & friendly, our orders were brought in good time."
"The owner and staff were very welcoming and efficient."
"Very good service for me, but noticed some people had an issue."
"Staff are very friendly, helpful and accommodating, especially our waitresses Libby & Olivia."
"The staff managed us really well. The service was great, the staff were very friendly."
"Staff in the pub were very friendly and helpful good service."
Cons:
"Drinks on the menu were not available, service wasn't good."
"The staff were incredibly rude to us for being 'in the way'."
"I felt my custom was an inconvenience to the staff."
"Appalling service and awful food. Waiting almost 2 h for a burger on a Wednesday and only one table was eating."
"Undercooked chicken and then rude customer service."
"Some staff were rude."
"Lacked customer service."
Rooms
Pros:
"Stayed here two days in stable 5. Room lovely & clean and no complaints about it at all."
"Our room had a small fridge, a large wall mounted tv, bathrobes and toiletries were provided."
"Stayed the night in a standard double room, the room was very clean and tidy we were impressed good value at £60 with continental breakfast."
"Downstairs rooms are basic but clean and quirky the upstairs luxury one is delightful."
"Rooms were clean and modern."
"The rooms (we stayed in #3) are great & contain everything you need. Very clean."
"Cosy, friendly and welcoming with simple but comfortable rooms in a converted stable at a modest price including continental breakfast."
Cons:
"Mattress protector needed cleaning."
"Did I mention the bedroom was an old shed converted to rooms that faced onto the car park?"
"No windows open but came back to the room late evening to find moths everywhere even in the bedding 🤢"
"Avoid staying over in room 3 or 4, our neighbours had the same moth infestation as us and left in the middle of the night!"
"The standard of decoration did not match that description and whilst I had a comfortable nights sleep I didn't feel it was luxurious and the room wasn't particularly spacious."
"Shame about the mould on the ceiling in the shower."
"The overall impression was that the customers staying were not top priority, a light bulb was faulty on arrival (which was changed no problem) there was a leak behind the toilet and we had to ask for cutlery at breakfast."
Food
Pros:
"My linguine carbonara was the best I've ever had."
"A brilliant selection for breakfast, continental and cooked all at a reasonable price."
"We all had fish and chips it was first class, lovely!"
"The food was excellent! Six of us various meals and each one was very well cooked and presented."
"Reasonably priced considering the quality of the food and generous portions."
"Great food, wide choice, efficient yet unhurried service, good value, and a very good pint."
"The food was great, the big pug breakfast was fab, the Rib eye steak was perfectly cooked & great value."