Black Horse Reviews Summary

Food Quality

Pros:

• "Food was amazing, good value for money."
• "Sunday roast was delicious and the puddings were scrumptious."
• "The turkey sandwich was great and incredibly filling."
• "Dessert was also delicious and it was all value for money."
• "Food amazing."
• "The Nut roast was very tasty (slightly on the small size) but nevertheless was an excellent dish."
• "Food was really nice. Burgers roughly £15."

Cons:

• "The lager was served slightly warm."
• "Food took well over 45 minutes to serve, and when it was served a few meals were cold, or burnt."
• "The beef unfortunately was quite tough and if cooked ‘medium’ would have come out much better. Roast potatoes were also overdone, or possibly made in the morning and reheated."
• "The chips were hard/under cooked."
• "But can't say much about the roasted potatoes, par cooked from frozen and hard."
• "The two roast chicken main meals were extremely dry."
• "The food is 'normal' rather than big!!"

Service

Pros:

• "Service spot on. Friendly."
• "Staff were also lovely and attentive despite being super busy."
• "Service was swift, efficient and very friendly."
• "The staff were very friendly and attentive with a smile and helpful attitude."
• "The service was amazing, helpful polite and friendly."
• "Excellent and perfectly timed service from great staff."
• "Service was very well organised and efficient."

Cons:

• "Service not so great. Where we was sitting we were able to review communication between staff. People standing around miss communication."
• "Staff very pleasant but very slow service, possibly because there appeared to be only one person in the kitchen."
• "Whilst the servers were friendly we felt very rushed."
• "We were waiting for an hour and still no table but were told we would need to be done by 9."
• "We had to ask waiters three times to take our order and went to the bar to ask to be served once."
• "Quite a long wait on food and especially drink, with waiting staff often walking straight past our table with our orders."
• "Staff were not trained to remember anything, very not attentive and service was poor."

Ambiance and Setting

Pros:

• "Lovely setting on the common, with plenty of walks for the whole family including the dog."
• "Far from a sleepy village dog walkers pub, it was all action at the Black Horse tonight."
• "Really nice evening tonight. A local business that has obviously worked hard to offer a safe enjoyable environment and hopefully it will pay off for you, excellent."
• "Nice and lively Covid secure outside space."
• "Fantastic pub in Chorleywood."
• "Amazing place, food was unbelievably good, the sittings were brilliant with loads of divided and enclosed spaces for groups where you can finally enjoy a meal with family or business without being disrupted by others."
• "Lovely heated outside area with booths, huts and an igloo."

Cons:

• "Now this pub has had its heart and soul removed, by the new owners."
• "Sat at a dirty table for nearly an hour to be told we had to place the order by scanning the card on the table."
• "Not somewhere you could guarantee to stay all day unless you book tables all day as walk-in seats are very limited."
• "Also serving food in chipped crockery - not nice."
• "The places definitely needs to be redecorated. It looks very out dated, with lots threadbare chairs and benches where I was sat, and it's quite dark inside too."
• "Parking not great. Had to park along the road which was fine as the weather was ok."
• "Toilets freezing! Proper old-school if that’s your kind of thing."

Value for Money

Pros:

• "Food was amazing, good value for money."
• "Dessert was also delicious and it was all value for money."
• "I was very surprised at the price, very reasonable."
• "The food was faultless & very reasonably priced."
• "Enjoy traditional pub food from an extensive menu at very reasonable prices. Excellent value."
• "Friendly service and reasonable prices the garden is original and relaxing love the igloo-highly recommend the Black horse."
• "The food and drinks were all excellent and well priced."

Cons:

• "Bit pricey for the standard of food."
• "Its ok here, quite an expensive roast @ £18, and fairly mediocre, although good portions."
• "Food a bit pricey and took a while to arrive which meant we were a little rushed at the end of our time slot."
• "Definitely not worth the very high prices."
• "Prices are fair but service could be improved."
• "I effectively paid £14 for a burger which took away the taste."
• "No background music either."