Address: Magden Park, Gwaun Elai, Pontyclun CF72 8XL, United Kingdom
Phone: +441443233952
Rating: 4.2
based on 278 reviews.
Food Quality
Pros:
"The food was really good also the staff were brilliant."
"The festive Vegan burger was good though."
"Delicious turkey Christmas lunch 👌"
"The steak was very tender, triple cooked chips were tasty and fresh."
"Food was lovely."
"Enjoyed the food, great atmosphere."
"Food was hot and fresh."
Cons:
"The chicken was extremely dry although the food was a fair amount."
"Salad was absolutely awful."
"Food wasn't the best, have had better there."
"The food has really gone downhill."
"Found prices had gone up meal were OK but not worth the money."
"Several items of food we tried to order were not available with no explanation."
"The vegetarian cannelloni was dry and hard to cut."
Service
Pros:
"No complaints the staff were friendly."
"Lovely staff that made our weekends enjoyable special thanks to the lady with the red hair that looked after us with our meal, and the guy behind the bar that made the best Martine Espresso thanks guys!"
"The friendliest of staff, great service."
"Excellent waiter service and meals were served up quickly."
"We were able served by a very friendly and helpful Nicole!"
"The team members were rushed off of their feet and still provided amazing service and attention with a smile and great humour."
"Our waiter, Ethan, who would have been really busy himself, was very welcoming, extremely efficient and very friendly."
Cons:
"Really disappointed, was looking forward to a nice evening out with my son but when we arrived and was seated i didn't really get a warm welcome."
"Usually good service but the last time we went it was awful. Very, very slow."
"However, service to begin with, was rather slow."
"Service very slow waited 20 minutes for drinks and over an hour for food."
"We were asked if we wanted anything to drink before we had even sat at our table and 25min later we were still waiting for drinks."
"Led to our seat then waited for nearly 30 minutes before I had to call someone to take our order."
"Considering it was a Sunday and at the time we were there there were only 4 other tables either eating or waiting to order or have they food brought to the table the service seemed to be extremely slow."
Value
Pros:
"All for under £45 for two of us."
"Excellent value."
"I had starters and main meal for under £10."
"Good food and not overly expensive had a good kids menu ranging from steak to chicken nuggets also great kids desserts."
"Food was tasty and the portions were very generous, go hungry!"
"With a 40% off main meal voucher this meal out was amazing value for money."
"All prices are reasonable."
Cons:
"It's not cheap either."
"The place can be quite pricey and the service can be slow, the food is nothing special."
"Overpriced for what it is. Setting is nice enough and the staff are friendly and professional but the food isn't great."
"Spent over £100 pounds on food which was very disappointed with the quality we received."
"Very over priced for the quality and portions of food."
"However meals are not cheap averaging between £13.50 to £17.50 and portions are not great for what your paying."
"Not only I thought it expensive but the portion sizes really small."
Ambiance
Pros:
"It's a handy place to have a chill out if you have a hospital appointment."
"Enjoyed a superb meal in a cosy environment."
"The place is cosy."
"Lovely atmosphere, nothing is too much trouble one waitress was really kind and friendly helpful made our visit relaxing and enjoyable."
"This place has a nice relaxed atmosphere in a warm and modern restaurant with excellent staff and great food."
"Always a brilliant atmosphere with families, couples, friends and business meetings alike, all converging in a warm setting."
"Nice atmosphere."
Cons:
"The chairs weren't very comfy, as they were quite low down."
"Sent it back and when it returned it was the same piece just put back under the grill this time it was burnt."
"Dirty with bins out by the cold food table."
"All the seating was badly stained and not very appealing!"
"Tables and menus a bit sticky."
"Wasn't the cleanest place, glasses outside on tables."
"Didn't appreciate being seated on the route to the toilets."
Facilities
Pros:
"Clean restaurant and spotless toilets."
"Disabled car parking nearby."
"There is plenty of parking free if you are visiting the pub but you have to register your car registration number on entry otherwise you will get a fine from the parking company."
"Good parking, good disabled access, good service."
"The outside seating area is nice with plenty of tables and benches."
"Free parking on site is amazing."
"Plenty of disabled bays available."
Cons:
"No chicken dinners left, at lunchtime, on a Sunday. No chicken for Chicken and Ribs."
"If not visiting the pub or premier Inn next door you have to pay to park."
"Also pictured is the gents toilet which had no toilet roll in the dispenser and no soap at all."
"There was no cap on the toilet push flush in the ladies and my husband said the men's was a state including a profusely leaking tap."
"Disabled loo on the ground floor and lift to the loos on the 1st."