C & T Locksmiths Reviews Summary

Speed and Efficiency

Pros:

• "Old cylinder removed, new (better quality) cylinder supplied and fitted in less than half an hour."
• "Mark attended within an hour and went above and beyond to provide a solution."
• "Charlie arrive who was very professional and within 30 mins he had my new keys made."
• "A huge thank you to Mark from C&T. Arrived within 15 minutes of a call."
• "Mark arrived about half an hour after the call, which was earlier than expected. Unlocked my car in less than 5 minutes."
• "Arrived within 30 minutes of call."
• "they arrived within the hour, less than 30 mins later I had my car keys."

Cons:

• "Let me down badly to get a porch door fixed, didn't call to tell me they were going to be late I had to chase."
• "Couldn't turn up until two hours after the agreed time, wasted half a day and left with an insecure door."

Professionalism and Friendliness

Pros:

• "They were fast, reliable, friendly and informative - couldn't ask for anything more."
• "Martin was friendly and courteous."
• "Mark was excellent, arranged a time over the phone."
• "Mark, the fitter, was very professional and thorough."
• "Mark was very polite, friendly and knowledgeable."
• "Most impressed with the professionalism and friendliness of all concerned, especially Martin."
• "Mark was very friendly and professional."

Cons:

• "Was generally good service however a bit sure of themselves, asked the young guy if he would be able to cut a key as previously place said they could do it but it never worked..."

Value for Money

Pros:

• "The fees reflected their skill, time and dedication to getting the job done."
• "Went to timpsons who wanted £290, HONDA Dealership wanted £330. C&t £96. .I'm so glad I went to c&t."
• "The price they charged was even a bit cheaper than others, it's a win-win situation."
• "Served by Martin, absolutely amazing service highly recommended, dealers quoted me £1100 for a lost key replacement these guys sorted it out for £120 almost 90% off dealer price."
• "Now we have a remote key fob for less than half the price Ford quoted."
• "Had been quoted double the price and more compared with what they charged."
• "A good job quickly done at a reasonable price and no door damage either."

Cons:

• "Upon turning up with the bike there was some problems during the process and in the end they had to use a more expensive key but still charged me the quoted price."