Address: Unit 9A, Clonmel Business Park, DBSUK, Birmingham B30 2BU, United Kingdom
Phone: +447747320863
Rating: 4.9
based on 299 reviews.
Quality and Taste of Cakes
Pros:
"The cake itself was moist and delicious and it went down really well with our guests."
"Everyone loved the look and taste of it. The cake was classy and elegant, just as I wanted and it tasted divine!"
"On top of the great service the cake was delicious! I received many compliments from my family."
"The cake was so perfect for the occasion and tasted amazing too."
"The wedding cake looked absolutely amazing, it was the best cake I have ever had hands down."
Cons:
"I unfortunately felt the sponge was too dense, hence the 3 stars."
"Tried a wedding cake at a recent wedding I attended which was from khalid kakes but unfortunately I donβt think it lived up to the hype."
Customer Service and Communication
Pros:
"Throughout the entire process Rose answered any questions or queries that we had and made the entire process so easy."
"They kept in contact with me, took on my ideas and shared recommendations before I made any payments."
"Rose was understanding and accommodating when I made changes to the design earlier on."
"The service, and the cakes were amazing. The taster selection box was was just that a fantastic selection of flavours."
Cons:
"Cakes are probably fine, the driving and aggression shown by the driver though, wow. Left a bad taste to be honest."
"Contacted this company because I received a leaflet through my door and asked for a quotation for a cake, which I think is very reasonable. However, in return I was asked several questions and interviewed like I was going to get a job."
Design and Presentation
Pros:
"On the day of the wedding the cake was delivered on time and was set up beautifully."
"The cake was made to the exact specification and their processes from beginning to the end were professional."
"It was stunning & if I'm honest one of the best cakes I've tasted. I had so many compliments on my daughters cake also."
Cons:
"Not able to give a price on a simple 12 cup cake collection order until we disclosed address and budget information etc."
"They were no able to provide a price for a smaller available size cake."
Value for Money
Pros:
"They were so professional and reasonably priced."
"Delivery was perfectly timed and the price was very reasonable."
"Absolutely delicious cake! Lasted so well in a slightly warm room. Fed everyone (50) with so much more to take home after the party."
Cons:
"Not sure what flavour it was π§ had a kind of carrot cake/cinnamon taste. Sorry not very impressed."
"They still insisted you need a budget as they don't give prices, it's based on your affordability."