Mozza Reviews Summary

Pizza Quality

Pros:

• "Pizza was close enough to Neapolitan style, and the crust wasn't too burnt."
• "Visited Mozza after a few months break. Pizza was delicious."
• "Really tasty pizzas that were really authentic."
• "Pizza was made in a wood fired oven and was really tasty."
• "We absolutely loved the dough on both our pizzas and the size is very generous."
• "Pizza was EXCELLENT. I got the “5”: kind of like a spicy pepperoni with basil and ricotta."
• "Really good pizza. We had the spicy sausage and mozzarella (no 5) and the Italian sausage with potato rosemary truffle and pepper mayo (no 11)."
• "Best pizza I've ever had at a great price."

Cons:

• "The lasagne was consumed in four very aggressive fork loads."
• "Whilst attending a dinner with visiting family, a portion of lasagne the size of a post it note was delivered to my table."
• "My pizza 11 was absolutely covered in rocket and I had to take some of it off only to reveal hardly any topping and there was certainly no figs."
• "Pizza sauce was odd and lumpy, dough was soft and really weird as if it hadn’t been cooked properly."
• "Very disappointing indeed. Got a home delivery, which actually came early but the pizza was still at the worst end of lukewarm."
• "The pizza itself was watery and room temperature rather than warm or hot."
• "Pizza was half cooked, not sliced."
• "Got everything they need to make great tasting pizza, but really falls short. The dough wasn't quite cooked through enough."

Service

Pros:

• "Service very good, and prices quite reasonable."
• "The atmosphere and the staff are always welcoming and pleasant."
• "The staff were friendly and helpful and around when needed."
• "Staffs are friendly and helpful. VERY well priced, especially in St Andrews."
• "Super good pizza - crust was delicious, food came out VERY fast, service was quick and attentive."
• "We had an awesome dinner here. The pizza was phenomenal! The fresh mozzarella choices are a must try too!"
• "Quickly seated, fast friendly, and polite customer service."
• "First class service, staff very friendly and more than helpful on choice of food."

Cons:

• "The service can also be comparatively slow even when it's not too busy."
• "Service was okay, albeit a little clinical."
• "Waited around an hour for the pizzas and they weren’t very nice."
• "We waited over 30 minutes for a waitress to come to our table."
• "I waited at that “please wait to be seated sign” for way too long before being greeted."
• "Waited over 30 minutes for a waitress to come to our table."
• "Understaffed team was rushing around making the arrival and seating quite uncomfortable."
• "Very poor service. We waited for more than 30 minutes for pizza that was cold when we got it."

Ambiance

Pros:

• "The interiors are stylish and laid back and the menu is straight to the point."
• "Atmosphere was a little disappointing for a Saturday eve. Very quiet and no music playing."
• "The atmosphere is very friendly and the service is quick, efficient and effective."
• "Cracking pizza at reasonable price. Great service from happy friendly staff."
• "Great simple pizza. The closest we've found to authentic Italian pizza."
• "Atmosphere is relaxing and very clean."
• "Lovely modern restaurant, fast service and a lovely pizza, a tad crispy but really nice."
• "Great not over the top Italian with specialty pizzas like you’ve never had before."

Cons:

• "Very disappointing indeed. Got a home delivery, which actually came early but the pizza was still at the worst end of lukewarm."
• "To top it off the ridiculous 7% service charge they hide on the bill which we had to ask to be removed."
• "Would not recommend anyone go along until they get their front of house and toilet cleanliness sorted out."
• "Absolutely shocking. Photos are on trip advisor as unable to load on Google review."
• "Unfortunately our visit to Mozza St. Andrews was a huge disappointment."
• "There was clearly some sort of tension between the staff."
• "Disappointing that chilli oil is no longer offered - much prefer that to the chilli flakes."
• "This place has went so downhill since it opened."