OVO Hydro Reviews Summary

Staff and Service

Pros:

• "A HUGE thank you to the stewards and security team for helping myself and my daughter."
• "Staff are always helpful, always get served quickly at bar and merch stand."
• "Staff very professional and handed out lots of water during the gig."
• "Security extremely helpful....lots of people around to help and very friendly as well."
• "Staff done a wonderful job, even took us to find our seats."
• "Staff here are always very friendly, efficient and helpful."
• "The staff outside were really pleasant and welcoming."

Cons:

• "The old hag that manages section 056 on the larger number side will make sure no one has fun."
• "Security is absolutely appalling untrained."
• "When the staff were approached about this they decided to turn a blind eye and ignore it."
• "Staff very aggressively told us we couldn't get back in."
• "Sse reward lounges are a bit of a joke, no beer on tap on Saturday night and very inexperienced bar staff."
• "The staff were great but the management are beyond useless."
• "However, I was not allowed to go to the doors to pick her up as the guys at the barrier were only letting taxis through."

Accessibility and Seating

Pros:

• "Also has a multi-storey car park attached to the side, which is very handy for those who drive."
• "There is parking available but there is also a train station only a few hundred feet away via an overpass."
• "Plenty of parking available at the multi-storey across the road."
• "Parking is really convenient next door."
• "The venue is great and the seats while not ultra comfortable are good with a decent legroom."
• "The seats are comfortable and larger than in most venues."
• "The view is good from any seat, even from the top level."

Cons:

• "I didn't realise our seats would be such a climb to get to especially with me being disabled."
• "We couldn't see the screens or the 'show' at all."
• "Section T was a bit steep."
• "The only thing I didn't like was the seating numbers were confusing."
• "The front row seats aren't tiered at all... So unfortunately if a tall person is sat in front of you, you will struggle to see."
• "The limited foot space in the row of seats I was sat in."
• "The venue way too big, seats too far from the stage."

Facilities and Amenities

Pros:

• "Good to see several vegetarian options in the available food."
• "The shows are unique and I've always been blown away by the sound and lighting effects."
• "Lighting and sound were great and was a fab atmosphere."
• "The range of food and drink available was good."
• "Light displays and visuals were amazing."
• "We had the food pizza 🍕 was lovely & fish & chips were very good."
• "The physical venue itself is beautiful, a really incredible place."

Cons:

• "The sound wasn't very good either."
• "The Internet was difficult to access."
• "Sound inside can be hit or miss depending band playing."
• "The Birra Morretti tasted nothing like it and 2 pints cost £15.85."
• "Vending machines seem slightly expensive."
• "No food choices for vegans."
• "Drinks are very overpriced though."