Scottish Event Campus Reviews Summary

Accessibility

Pros:

• "Easy access to toilets and well spaced out so never too far from one."
• "Easy to get to by foot or by train."
• "The whole event area is easy to access via car."
• "Very close to at walking distance from various hotels."
• "All venue very accessible for my wheelchair, use of small bus/buggy from car park is brilliant, especially in bad weather."
• "Accessibility: Very easy through subway (Exhibition Center stop)."
• "There were accessible pathways for mobility Scooters."

Cons:

• "Its a dreadful place to access, unless you are under 30 !! The parking is awful and expensive."
• "The carpark we had to use was not suitable for people with disabilities it was very uneven."
• "They had no disabled parking in the overflow car park."
• "It's such a shame that there is a large carpark at the front of building, yet there is no disabled parking here."
• "Only complaint is that carparking in that area is a nightmare."
• "On approach to the car parking the road signage was poor and many vehicles were queuing and turning into the wrong gate causing traffic problems."
• "The car parking is privately run and expensive."

Staff and Service

Pros:

• "Fantastic experience, every member of staff from before entry to event, entry, bar staff to member of staff showing us to seats were helpful & polite."
• "Staff were excellent, the seating comfortable and the acoustics were good."
• "Staff are excellent, very pleasant and eager to help."
• "Security staff were noticeably helpful, pleasant and polite."
• "The staff was always kind and often down for a little joke."
• "Staff at venue very professional and friendly and willing to help if required."
• "The staff were really friendly and helpful."

Cons:

• "Well staffed and loads of places to eat and drink. We queued for over 1 hr to go out for a smoke and staff very very rude."
• "Staff had no idea what they were doing or where people were to go."
• "Staff were very rude and not helpful in any way."
• "At entry on Saturday the 23rd Sept the security staff member who looked in my bag was extremely unpleasant, zero manners."
• "Unfortunately, never again, and I definitely would not recommend it to anyone going on this years performance of staff and services."
• "Staff, 5/5, bar area lovely, food, zero."
• "Very racism organisation, they charged me despite being disabled with actual Blue Badge for a parking, at disabled bay."

Facilities

Pros:

• "Each small section has earphones connected to the multimedia of that section to minimise noise from others."
• "It has a large conference hall and space."
• "There are also water dispensers and restrooms available."
• "Toilets were surprisingly clean considering how many people were using them."
• "The facility is world class well run spacious and really clean."
• "Escalators and elevators and stairwells within building."
• "The venues acoustics where great."

Cons:

• "The place itself is nice, but I don’t think they were ready for the amount of people they had (long queues, 20 minute wait to get a coffee…)"
• "Huge place, stage not really big enough for the amount of people it takes, even with screens, the gradient on the seating the further up u go is not great, far too steep and the seats are awful, like bricks."
• "The entrance area is poorly presented making it look 'cheap' and I didn't find it 'welcoming' at all."
• "As with most large venues there are insufficient toilets to handle the rush at the interval."
• "Facilities are lacking not fit for the purpose of a full auditorium nothing wrong with them, clean and looked after but just not enough toilets for a venue of this size."
• "Not enough facilities for amount of people, with huge queues at every food/ drink area with little seating available."
• "The pedestrian bridge reminds me of the Japanese Tori gates in Kyoto.... Which was really nice."

Food and Beverage

Pros:

• "The food was surprisingly good too, i loved the salt and chilli brocolli/stir fry veg with rice, which was a great alternative to the usual hot food stands, which were there as well.."
• "Plenty of bars and concessions on each floor, so never had to queue for long."
• "Clydebuilt Restaurant great, good food and staff cannot do enough not to mention how handy it is for both Hydro and SEC."
• "The catering was excellent. VG for mass catering, tasty too."
• "The food was soooo tasty."
• "The food was also excellent and delicious."
• "Brilliant meal here."

Cons:

• "Visited the irn bru carnival with our grandson. On arrival Hit for £11 to park. £6 to put 3 items in the cloak room. £28. For 1x burger and 2 portions of chips with curry sauce."
• "The food and drink prices are ridiculous in the halls."
• "Some of the food prices were over the top. Huge queues at the food vendors."
• "Extortionate prices charged for food and drinks within SEC."
• "£18 for the most disgusting burger ever."
• "£8 for a small wine. Overpriced and not good value or quality."
• "I went for a roll and sausage with a tea and it was over five pounds for a sausage on a dry roll."

Parking

Pros:

• "Parking spaces: a lot."
• "Ample Parking."
• "Shuttle bus for elderly from car park is also a great idea."
• "Parking was £11 for night, pay when you leave."
• "Excellent parking, very easy to get back onto the motorway after a show."
• "Parking spaces close to the centre."
• "There seems to be plenty of car parking areas."

Cons:

• "Its a dreadful place to access, unless you are under 30 !! The parking is awful and expensive."
• "Parking costs extortionate and a lot of spaces cordoned off."
• "The carpark we had to use was not suitable for people with disabilities it was very uneven."
• "They had no disabled parking in the overflow car park."
• "It's such a shame that there is a large carpark at the front of building, yet there is no disabled parking here."
• "Only complaint is that carparking in that area is a nightmare."
• "The car parking is privately run and expensive."

Overall Experience

Pros:

• "We enjoyed Diljit Dosanjh concert here."
• "Fantastic experience, every member of staff from before entry to event, entry, bar staff to member of staff showing us to seats were helpful & polite."
• "The show was amazing."
• "Great time seeing Deep Purple and the support, Blue Oyster Cult. Purple were fantastic."
• "I look forward to more concerts here."
• "The show, 5 Seconds of Summer, was also great, with good sound and visuals."
• "It was mesmerizing."

Cons:

• "Went to Ideal homes expedition! Luckily we won the tickets so we had free entry, because if we'd paid for them I would be raging as there wasn't much to see!"
• "Really disappointed about the late arrival policy."
• "Went to the Irn Bru festival on the 3rd Jan 23, never again. It was an absolute disaster."
• "The organisation of the event was smooth. Event was slightly ruined by extremely drunk people."
• "Nothing to write home about."
• "Unfortunately, never again, and I definitely would not recommend it to anyone going on this years performance of staff and services."
• "Iron brew carnival was a total rip off."